We’re reinventing payments.
In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.
Now, over 150,000 customers across four countries choose to transact billions with us every year.
But we’re just getting started.
Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.
The Role...
What you will do...
- Translate business needs into measurable outcomes – Partner with stakeholders across the business, particularly in commercial and sales teams, to define clear, measurable KPIs that align with company goals, enabling us to track and optimize performance.
- Deliver impactful insights – Use a mix of self-serve reporting, exploratory analysis, and deep-dive investigations (i.e. conversion analysis, correlation analysis, cohort analysis) to uncover actionable insights that enhance commercial performance and influence strategic decisions.
- Identify opportunities and risks – Proactively explore key areas of opportunity or concern, diagnose analytics needs across the business, and identify where data-driven insights can deliver the greatest impact.
- Collaborate for optimal outcomes – Work closely with product analysts, data scientists, analytics engineers, and data engineers to design effective analytics solutions and deliver maximum business value.
- Think creatively and strategically – Bring curiosity, creativity, and a problem-solving mindset to explore new ways data can fuel growth and innovation.
- Mentor and support junior analysts – Share knowledge, provide guidance, and help develop analytical and storytelling skills across the team, fostering a culture of learning and excellence.
What you will bring...
- Strong technical skills in analytics – Proficient in SQL and experienced working with modern data warehouses such as BigQuery, Snowflake, or Redshift.
- Experience delivering analytics solutions – Skilled in building and presenting insights using BI and visualization tools such as Looker, Tableau, or Power BI.
- Excellent communication and storytelling skills – Able to translate complex data into clear narratives and actionable recommendations for a range of stakeholders.
- Curiosity and an impact-driven mindset – Comfortable exploring ambiguity, identifying opportunities, and using data to solve meaningful business challenges.
- Ownership and collaboration – Confident managing projects independently while building strong relationships and aligning with stakeholders.
Nice to have...
- Experience with Python or R – For exploratory data analysis, or statistical modeling.
- Familiarity with version control tools – Such as Git, to collaborate effectively in a modern analytics environment.
- Experience with dbt (Data Build Tool) – For building, testing, and maintaining reliable data models and transformations.
- Exposure to experimentation or forecasting – Understanding A/B testing, conversion analysis, or forecasting methods that inform strategic decision-making.
- Awareness of data best practices – Including data quality, documentation, and reproducibility within an analytics engineering context.
Dojo home and away
We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.
That's why we have an office-first culture. This means working from the office 4+ days per week.
With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.
Question: what’s curious, relentless, and customer obsessed?
If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.
If the following speak to you, let’s talk:
- You’re curious. You have a real desire to learn and create.
- You’re relentless. You keep going even when it’s easier not to.
- You’re customer-obsessed. You know how important customers are to what you do.
Diversity, equity, and inclusion at Dojo
From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK.
And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.
Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.
If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.
To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.
#LI-Hybrid
Top Skills
What We Do
Since launching in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners. Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast
