We’re reinventing payments.
In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.
Now, over 150,000 customers across four countries choose to transact billions with us every year.
But we’re just getting started.
Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.
We're looking for a commercially-minded Data Analyst to help turn data into meaningful insights that drive performance across our commercial and operational functions. You’ll work closely with stakeholders across the business to support decisions with analysis, dashboards, and storytelling that connects the dots between numbers and strategy.
What you’ll do...
Use data to track performance, improve business decisions and support system enhancements.
Build and automate reports and dashboards to monitor KPIs and business performance.
Run deep-dive analyses to explore trends, customer behaviour, and performance drivers.
Ensure Operations teams can track performance by providing self-service through Looker.
Collaborate with analysts and representatives of other departments such as Loyalty, Finance and Collections to share insights and best practices.
Support Operations projects and initiatives, applying statistical rigour to any conclusions.
Help drive a culture of data-informed decision making.
What you'll bring...
A strong background of data analytics with experience of programming in SQL.
Demonstrable experience in developing analysis in commercial environments. You know how to shape requirements, work productively, communicate with your stakeholders and organise resources.
You can understand and manipulate large datasets, combining data from multiple sources to obtain the required results.
You can communicate effectively within a team and with non-technical stakeholders to understand requirements.
You have got a keen eye for detail and are renowned for having high standards in your work.
A self-starter and independent worker, able to prioritise effectively, refining problem statement into actionable analysis.
Ideally you will also have experience with…
Our specific tech stack: BigQuery, Looker, dbt, Databricks, and Google Cloud Platform (GCP).
Data visualisation tools (e.g. Power BI, Looker, Tableau)
Good working knowledge of Excel or Google Sheets
Commercial, strategy, or operations-focused analytics role
Comfortable with ambiguity and proactive in exploring data
Excellent communication and stakeholder engagement skills
Dojo home and away
We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.
That's why we have an office-first culture. This means working from the office 4+ days per week.
With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.
Question: what’s curious, relentless, and customer obsessed?
If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.
If the following speak to you, let’s talk:
- You’re curious. You have a real desire to learn and create.
- You’re relentless. You keep going even when it’s easier not to.
- You’re customer-obsessed. You know how important customers are to what you do.
Diversity, equity, and inclusion at Dojo
From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK.
And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.
Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.
If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.
To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.
#LI-Hybrid
Similar Jobs
What We Do
Since launching in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners. Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast
