Data Governance Officer – Senior Associate

Join our Data Governance team and help shape how confidential data is accessed across the firm - making sure controls are strong while access remains efficient and aligned to business needs. In this role, you’ll directly support an access governance and control environment that protects both clients and the firm, working closely with partners across business and technology to keep processes disciplined, evidence robust, and reporting clear and reliable. It’s a great fit for someone who is interested in automation and enjoys detail-oriented work and wants to see the real risk impact of getting controls right every day.

As an Associate within the Data Governance team, you’ll focus on supporting well-governed access to applications that handle confidential information. You’ll be responsible to review access requests, run periodic access certifications, and maintain documentation and evidence that is complete, consistent, and audit-ready. You’ll also collaborate with stakeholders across the organization to continuously improve controls and reporting, while supporting updates to the application inventory in a fast-moving, evolving environment.

Job responsibilities

• Review and approve user access requests for applications handling confidential data
• Process access changes, including adds, modifications, and removals, in line with defined controls
• Execute periodic user access recertification cycles and track completion status
• Maintain user access request guides, procedures, and supporting documentation
• Produce management reporting and operational metrics (volumes, aging, exceptions, and progress)
• Compile and maintain evidence packs to support governance reviews and audits
• Gather and provide information required for internal and external audit requests
• Identify recurring issues and propose control enhancements and automation opportunities
• Support projects to refine access profiles and entitlement structures for applications
• Partner with technology teams to manage change and maintain an accurate application inventory
• Contribute to global, regional, and local initiatives that strengthen access governance frameworks

Required qualifications, capabilities, and skills

• Education to degree level (or equivalent) with a minimum of 4 years of experience in the financial services industry
• Experience supporting data governance, access governance, or operational risk controls in a regulated environment
• Working knowledge of identity and access management concepts (access controls, entitlement certification, access removal)
• Experience executing access request workflows and periodic access reviews/recertifications
• Demonstrated ability to maintain audit-ready evidence, documentation, and process controls
• Strong written and verbal communication skills, including the ability to tailor detail for different audiences
• Proven ability to manage parallel, time-sensitive workflows while maintaining accuracy and quality
• Strong attention to detail, reconciliation, and quality assurance skills
• Analytical approach to problem solving, including investigating exceptions and identifying root causes
• Proficiency in Microsoft Excel and PowerPoint for clear, structured reporting

Preferred qualifications, capabilities, and skills

• Experience working in a highly matrixed organization with cross-functional stakeholders
• Experience responding to internal and external audit requests in a control-focused operating environment
• Experience contributing to automation or process improvement initiatives related to access governance
• Experience using SharePoint or similar tooling for documentation and evidence management
• Familiarity with data mining, reporting, or workflow-tracking tools used in operational control environments
• Experience using automation and data tools (e.g. Alteryx, SQL) knowledge as an additional advantage for analysis and reporting
• Experience supporting technology change processes impacting application inventories and access controls

About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.