Data Entry Associate Analyst - HIH - Evernorth
ABOUT EVERNORTH:
Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,
we solve the problems others don’t, won’t or can’t.
Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.
We are always looking upward. And that starts with finding the right talent to help us get there.
Data Entry Associate Analyst
Enterprise Print and Distribution Return Mail Operations
General Overview
The Return Mail team manages and redirects mail which is considered undeliverable by the United States Postal Service (USPS). This position researches the undeliverable mail with the use of internal and external systems and provides administrative support. Maintains records or source documents for data input. Ensures the accuracy of both input and output data by visual examination. Prepares and distributes reports and metrics to internal stakeholders.
Job Requirements
- Years of experience 0 - 1
- Full-Time Position
- 8-hours per day, (Monday - Friday)
- Redirect Undeliverable as Addressed mail reported by the USPS.
- Retrieve undeliverable mail through a PDF archival process.
- Research and analyze across multiple platforms and applications.
- Perform peer auditing.
- Proficient and accurate data entry.
- Actively participate in team meetings.
Skills
- General computer knowledge.
- Customer service focused with excellent verbal and written communication skills.
- Must be detail oriented.
- Ability to think critically and problem solve.
- Ability to learn and adapt quickly in a fast-paced environment.
- Ability to multi-task.
- Ability to learn and navigate internal applications.
- Ability to work independently.
- Understanding basic healthcare terminology is helpful but not required.
- Experience using Microsoft Office products.
Education
- College Graduate - Bachelor’s Degree
Location & Hours of Work
(Hyderabad – Hybrid - 1PM IST to 10PM IST)
Equal Opportunity Statement
Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.
About Evernorth Health Services
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What We Do
At Cigna, we're more than a health insurance company. We are your partner in total health and wellness. And we’re here for you 24/7 – caring for your body and mind.
As a global health service company, Cigna's mission is to improve the health, well-being, and peace of mind of those we serve by making health care simple, affordable, and predictable.
Our values are the core of our culture. Our values guide how all 74,000 of us around the world work together, serve our customers, patients, clients, communities, and deliver on our mission.
