EXL is partnering with a leading telecom client to support and evolve its enterprise data platforms. As a Data Engineer, you will ensure the reliability and performance of critical ETL processes, drive platform enhancements, and serve as a key liaison between business stakeholders, vendors, and technical teams to deliver high-quality data solutions.
Responsibilities- Drive stability, availability, and continuous improvement of enterprise data platforms through ETL operations, infrastructure support, stakeholder request management, and process optimization.
- Monitor daily ETL workflows, troubleshoot production issues, perform root cause analysis (RCA), and implement preventive solutions.
- Review technical requirements and code changes, test and deploy enhancements, and coordinate with vendors and upstream teams to incorporate source system changes.
- Monitor database and server performance, capacity, and resource utilization, proactively addressing issues and bottlenecks.
- Maintain operational documentation and manage client communications, including status updates, stakeholder alignment, and risk escalation
- 3-5 years of experience in Data Engineering, Analytics Engineering, ETL Development, or a related field.
- Strong hands-on SQL skills with experience supporting production ETL workloads.
- Proven experience in ETL operations, production support, incident management, and root cause analysis.
- Strong understanding of database performance tuning, server resource management, and capacity planning; SQL Server experience is a plus.
- Excellent communication and stakeholder management skills, with the ability to effectively engage client teams and navigate ambiguity.
Skills Required
- 3-5 years of experience in Data Engineering, Analytics Engineering, ETL Development, or a related field
- Strong hands-on SQL skills supporting production ETL workloads
- Experience in ETL operations, production support, incident management, and root cause analysis
- Understanding of database performance tuning, server resource management, and capacity planning
- SQL Server experience
- Excellent communication and stakeholder management skills
- Ability to engage client teams and navigate ambiguity
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
