What you'll be doing:
- Develop and maintain SQL queries to extract data from the data warehouse for client reports.
- Maintain our Reporting framework and adding features to it (new layout capabilities).
- Create and automate the delivery of data snapshots.
- Communicate complex technical processes and requirements clearly to non-technical stakeholders.
- Work closely with the Customer Success Manager to understand the reporting needs and ensure accurate alignment with their requirements.
- Ensure data accuracy and integrity in all reports and snapshots provided to clients.
- Troubleshoot and resolve any issues related to data extraction, transformation, and delivery.
- Collaborate with internal teams to optimize and improve data reporting processes.
- Maintain thorough documentation of all processes and procedures related to client reporting.
What you need to have:
- Bachelor’s degree in Computer Science, Information Technology, Data Science, or a related field (or equivalent experience).
- Proven experience in a data reporting, for at least 2 years minimum.
- Strong proficiency in SQL and experience with data warehousing concepts.
- Experience with dbt and airflow are a plus.
- Excellent communication skills, with the ability to explain technical processes to non-technical stakeholders.
- Exceptional attention to detail and a commitment to data accuracy.
- Proven ability to align requirements and deliverables with client needs.
- Ability to work independently and as part of a team in a fast-paced environment.
What we would love to see:
- Familiarity with data visualization tools and techniques is a plus.
- Comfortable with Customer Facing meetings
- Capability of translating technical conversations to non technical stakeholders.
To ensure you feel good solving a big Human problem, we offer:
- A stimulating, fast-paced environment with lots of room for creativity;
- A bright future at a promising high-tech startup company;
- Career development and growth, with a competitive salary;
- The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
- A flexible environment where you can control your hours (remotely) with unlimited vacation;
- Access to our health and well-being program (digital therapist sessions);
- Remote or Hybrid work policy (Portugal only);
- To get to know more about our Tech Stack, check here.
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What We Do
SWORD Health is the world’s fastest growing virtual musculoskeletal (MSK) care provider, on a mission to free two billion people from chronic and post-surgical pain. The company’s clinical-grade virtual therapy platform pairs expert physical therapists with FDA-listed wearable technology to deliver a personalized treatment plan that is more effective, easier and less expensive than traditional physical therapy. SWORD Health believes in the power of people to recover at home, without resorting to imaging, surgeries or opioids. Since launching in 2015, SWORD Health has worked with insurers, health systems and employers in the U.S, Europe and Australia to make quality physical therapy more accessible to everyone.









