What You Can Expect
Join Zoom's People Analytics team and help shape how data informs decisions about our most important asset, our people. In this role, you will architect and maintain the data infrastructure that powers workforce insights for Zoom's People Experience organization, turning raw HR data into reliable, analytics-ready datasets. You will collaborate closely with analysts and business stakeholders to ensure data quality, pipeline reliability, and scalable solutions that keep pace with a growing, dynamic organization. This is a role where technical rigor and human impact intersect, and where your engineering work directly influences how Zoom attracts, develops, and retains its talent.
About the Team
Zoom's People Analytics team sits within the IT organization and partners across the People Experience (PX) function to deliver data-driven insights on workforce trends, talent acquisition, and organizational health. The team combines deep technical expertise with a genuine commitment to using data to drive meaningful outcomes for Zoom's global workforce.
Responsibilities
- Design and implement robust ETL pipelines to integrate data from multiple HR systems and sources
- Develop optimized data models and schemas that support analytics and reporting requirements
- Build and maintain scalable data infrastructure to enable people analytics initiatives
- Manage Airflow workflows for pipeline orchestration and dbt models for data transformation
- Create and optimize complex SQL queries for data analysis and reporting
- Implement comprehensive data quality checks and monitoring systems to ensure accuracy and reliability
- Partner with analysts to transform raw data into actionable insights for business stakeholders
What We're Looking For
- Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience
- 5+ years of experience in data engineering
- Expert-level proficiency in SQL and Python for data manipulation and analysis
- 2+ years of hands-on experience with both Airflow for pipeline orchestration and dbt for data transformation
- Strong expertise in AWS data services and cloud infrastructure
- Proven track record of translating complex business requirements into scalable, production-grade data solutions
- Experience with HR data and people analytics metrics; familiarity with Workday, data visualization tools (such as Tableau or Power BI), or machine learning concepts is a plus
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.
Skills Required
- Bachelor's degree in Computer Science, Information Systems, a related field, or equivalent experience
- 5+ years of experience in data engineering
- Expert-level proficiency in SQL and Python for data manipulation and analysis
- At least 2 years of hands-on experience with Airflow and dbt
- Strong expertise in AWS data services and cloud infrastructure
- Experience translating complex business requirements into scalable, production-grade data solutions
- Experience with HR data and people analytics metrics
- Familiarity with Workday, Tableau, Power BI, or machine learning concepts
Zoom Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zoom and has not been reviewed or approved by Zoom.
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Fair & Transparent Compensation — Compensation is positioned at or above market for many roles, and postings often include clear pay ranges that help set expectations. Market standing among similar-size tech firms reinforces the perception of strong total rewards.
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Equity Value & Accessibility — Equity grants and an ESPP are prominent parts of the package and can materially augment cash compensation. Stock components are framed as a meaningful contributor to overall pay satisfaction.
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Healthcare Strength — Medical plan choice is broad and paired with free dental and vision for employees and dependents, plus robust mental-health resources and disability coverage. These elements position core health benefits as a standout strength.
Zoom Insights
What We Do
Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom platform you know and love. ? Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and find room to grow with opportunities to stretch your skills and advance your career in a diverse, inclusive environment. Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home
