The Role
Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
We are building the future of communication and we would love for you to be a part of it.
About the role:
We are looking for a passionate and experienced data engineer to join our team and contribute to Aircall’s rapid growth. As a Senior Data Engineer, you will play a crucial role in designing, developing, and maintaining our data infrastructure.
This role offers the unique opportunity to be at the forefront of our engineering efforts to develop and optimize the technologies that will scale our business via enhancing the customer journey. Collaborating with teams across the company, you will leverage your technical skills to solve complex challenges, improve operational efficiency and lead our business towards its strategic goals.
Your mission @ Aircall:
- Design, build and maintain core data infrastructure pieces that allow Aircall to support our many data use cases.
- Enhance the data stack, lineage monitoring and alerting to prevent incidents and improve data quality.
- Implement best practices for data management, storage and security to ensure data integrity and compliance with regulations.
- Own the core company data pipeline, responsible for converting business needs to efficient & reliable data pipelines.
- Participate in code reviews to ensure code quality and share knowledge.
- Lead efforts to evaluate and integrate new technologies and tools to enhance our data infrastructure.
- Define and manage evolving data models and data schemas. Manage SLA for data sets that power our company metrics.
- Mentor junior members of the team, providing guidance and support in their professional development.
- Collaborate with data scientists, analysts and other stakeholders to drive efficiencies for their work, supporting complex data processing, storage and orchestration
A little more about you:
- Bachelor's degree or higher in Computer Science, Engineering, or a related field.
- 5+ years of experience in data engineering, with a strong focus on designing and building data pipelines and infrastructure.
- Proficient in SQL and Python, with the ability to translate complexity into efficient code.
- Experience with data workflow development and management tools (dbt, Airflow).
- Solid understanding of distributed computing principles and experience with cloud-based data platforms such as AWS, GCP, or Azure.
- Strong analytical and problem-solving skills, with the ability to effectively troubleshoot complex data issues.
- Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
- Experience with data tooling, data governance, business intelligence and data privacy is a plus.
We know that success comes from smart work and deserves to be recognized and rewarded
We value people who are bold, ambitious, collaborative and customer-centric. We’re a global community growing together.
If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!
Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.
Why join us?
🚀 Key moment to join Aircall in term of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits (health coverage, lunch, commute, sports)
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey.
We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.
Want to know more about candidate privacy? Find our Candidate Privacy Notice here.
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The Company
What We Do
Aircall is the phone system for modern business. An entirely cloud-based voice platform that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using, Aircall was built to make phone support as easy to manage as any other business workflow—accessible, transparent, and collaborative.
Why Work With Us
At Aircall, we’re equally thrilled by our ambitious goals, and by the journey that will lead us there. Our culture is rooted in our mission: we believe that now more than ever, good communication has the ability to make a difference. We’re learning, trying, and improving every day.
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