Data Conversion Specialist

Harris SmartFusion - This remote role welcomes candidates from anywhere in Canada or the US. 

Our Professional Services team has an exciting opportunity for a driven individual, and we are looking for a Data Conversion Specialist that is passionate about providing implementation services for our customers. It is mission-critical for the Data Conversion specialist to be a leader and champion in interpreting business rules and data. This person will be an integral part of a motivated and collaborative team striving to guarantee our customers’ positive experience with us and our products. Excellent communication, time management, organizational skills, and flexibility is a must! 

In the key role of interpreting business rules and data, our customers will depend on your expertise to migrate data from various systems into the SmartFusion Solution. You will ensure that our products and services are delivered according to SmartFusion methodology.

Reporting to the Manager of Professional Services, the Data Conversion Specialist role will support SmartFusion implementation customers located mainly throughout the south and southeast portion of the United States. This is a remote (work from home) position with a work schedule based on the Eastern Standard Time (EST) Zone.  

What You Will Be Doing: 

• Use various tools and processes to complete data migrations from other software packages and/or multiple data sources into Microsoft SQL Server in a timely and accurate manner

• Create complex T-SQL and Powershell scripts with limited assistance as needed to facilitate data migration

• Reconcile migrated data to ensure conversion accuracy

• Interpret requirements and define necessary system setups

• Provide outstanding customer service and resolve customer issues throughout the implementation process 

• Work with cross-functional team members; including Project Managers, Product Owners, Quality Assurance, and Technical Support Analysts 

• Participate in data conversion and customer software installs as needed

What We Are Looking For: 

• 3+ years data migration/conversion experience working on multiple enterprise or software implementation projects concurrently 

• Exceptional Microsoft SQL Server/T-SQL scripting skills

• Good working knowledge of Windows Powershell, and other issue tracking software, such as JIRA and Team Support 

• Strong technical and communication skills, as well as ability to develop strong working relationships with internal and external stakeholders 

• Possess a deep understanding of all activities associated with software system implementations 

• Capacity to maintain a calm demeanor in challenging situations 

• Excellent writing, editing, interpersonal, and communication skills 

• Willingness to travel for customer meetings (0%) 

What Will Make You Stand Out: 

• Good understanding and experience in customer service, training, and IT support backgrounds

• Advanced experience with SQL scripts and commands to make database changes (strongly preferred) 

• Proven SQL and Windows Powershell scripting skills (strongly preferred)

• Working knowledge of SmartFusion product

• Knowledge of accounting principles

• Associates degree or greater in a computer information systems field

• Familiarity with municipal accounting and/or billing practices and systems

What We Can Offer: 

• Base Salary range - $50,000 - $55,000

• Career growth opportunities within multiple Harris business units 

• 3 weeks’ vacation and 5 personal days 

• Comprehensive medical, dental, and vision coverage from your first day of employment 

• Employee stock ownership and RRSP/401k matching programs 

• Lifestyle rewards 

• Social responsibility through community involvement (including 1 paid volunteer day) 

• Fun and collaborative work environment 

• Flexible work options 

• And more!