Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we help our clients efficiently scale their business and quickly access markets. From infrastructure to connectivity, we support our clients through the full trading lifecycle. We are a global company headquartered in New York, with offices in Chicago, London, Singapore, Hong Kong and Tokyo.
Purpose of the role:
Working within Pico’s and Pico’s clients’ various Data Centres the role holder will be responsible for the physical build and maintenance of our environment. Working closely with our Network and Systems engineering teams and our Project Management and client Service Delivery functions to ensure prompt delivery of all projects. With a structured approach, strong team ethos and the flexibility and commitment to solve problems and get things done, the role holder will be a key member of this small but highly skilled and integral team. A key requirement of this job is flexibility as the role holder will be expected to work in short change windows, late at night and out of hours.
Responsibilities and duties (include but not limited to)
- Equipment Rack and Stack
- Cable, Label & terminate fibre or copper network cabling
- Assist with the diagnosis of hardware and software - troubleshooting
- Perform cabinet/cage audits
- Blade/Card, Memory, Hard Drive, and Transceiver installations or removal
- Testing and troubleshooting of copper and fibre optic circuits
- Perform migrations of equipment, power, or networking devices
- Shipping and Receiving of packages in Office and co-locations
- Receive, log, and store internal packages
- Arrange access for internal and external customers
- Order, receive, install, and test cross connects (copper/fibre)
- Provide timely updates using a computer-based ticketing system
- Perform and document inventory verification/counts and rack elevation
- Monitor and report on power utilization in co-locations
- Maintain overall Data Centre cleanliness and appearance
- Work flexible shift schedules including rotational on-call coverage
- Report to the facility within a 1hour average for emergency outage assistance
- We operate a few data centre's in APAC, the candidate will have to travel within APAC, sometimes on relatively short notice.
Education, Skills and background (incl. Education and Experience Requirements)
- 1+ years of experience in Telecommunications or Data Centre related field
- In depth knowledge of Telecom structured cabling standards
- In depth knowledge of network device / server deployment
- In depth knowledge of DCO standards and operations
- 1+ years use of industry standard test equipment
- Effective organizational skills and high attention to detail
- Building Management System and Branch Circuit Monitoring experience
- Strong troubleshooting skills
- Professional business communication and interpersonal skills
- Mission Critical Data Centre Facility Maintenance
Other important information
Physical demands of the position include:
- Lift and handle up to 50 pounds
- Bend, stoop, and stretch as required for placement and retrieval of network devices, materials, or equipment
- Work under a raised data center floor
- Climb ladders (up to a 16 feet) to reach plenum spaces
Working Arrangements
***The working days for this role are Tuesday to Saturday (3pm to 11pm) - Saturday (8am to 5pm)
This is a non-office based position. Travel between data centres in Tokyo (and occasionally beyond) will be required on an on-going basis. We operate many data centres globally, so the candidate will have to travel between EMEA, APAC and AMRS sometimes on short notice. Home base is Tokyo.
IMPORTANT DATA PRIVACY INFORMATION:
This position is available with Pico (Singapore) Pte Ltd. The controller of your personal data will be Pico (Singapore) Pte Ltd.
For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.
Be a part of Pico Family
Pico is an equal opportunity employer. Pico does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at Pico are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Skills Required
- 1+ years of experience in Telecommunications or Data Centre related field
- In-depth knowledge of telecom structured cabling standards
- In-depth knowledge of network device and server deployment
- In-depth knowledge of DCO standards and operations
- 1+ years use of industry-standard test equipment
- Building Management System and Branch Circuit Monitoring experience
- Strong troubleshooting skills for hardware and network circuits
- Effective organizational skills and high attention to detail
- Professional business communication and interpersonal skills
- Experience with mission-critical data centre facility maintenance
- Willingness to work flexible shift schedules including rotational on-call (Tue–Sat shifts) and report to facility within one hour for emergencies
- Ability to travel within APAC and internationally (EMEA, AMRS) on short notice
What We Do
Pico is a leading provider of technology services for the financial markets community. Pico provides a best-in-class portfolio of innovative, transparent, low-latency markets solutions coupled with an agile and expert service delivery model. Instant access to financial markets is provided via PicoNet™, a globally comprehensive network platform instrumented natively with Corvil analytics and telemetry. Clients choose Pico when they want the freedom to move fast and create an operational edge in the fast-paced world of financial markets
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