Dropbox is seeking an experienced Data Center Technician to support the buildout and ongoing operations of our global network of data centers and Points of Presence (PoPs). In this role, you'll be part of a specialized and growing team responsible for the physical infrastructure at Dropbox.
The ideal candidate will also have extensive hands-on experience in datacenter environments and Points of Presence (PoPs), with proven expertise in the installation, configuration, and troubleshooting of networking and server hardware, including routers, switches, and servers.
Responsibilities- Work with the datacenter team to handle any abnormal conditions in our data center.
- Understand, troubleshoot, and fix broken servers.
- Install servers, racks and network gear in our data centers.
- Work with the datacenter team to deploy new data center infrastructure.
- Assist with promoting best practices in a data center.
- Work closely with SRE and Network Engineering to automate and refine processes.
- Responsible for handling incoming shipments and track server assets.
- Minimum 2 years of experience with large-scale datacenter hardware deployments, and able to build and scale infrastructure.
- Intermediate knowledge of network topology, ability to troubleshoot physical network connectivity problems (fiber and copper).
- Experience with desktop PC and/or datacenter server hardware.
- Intermediate knowledge of Linux, operational understanding of and how to modify/add DNS zone files, experience using version control such as git or hg, basic scripting, and regular expressions.
- Able to lift 9-23 kg on a daily basis.
- Excellent verbal and written communication skills.
- Excellent time and project management skills.
Top Skills
What the Team is Saying
What We Do
We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the flexibility of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself—Dropbox is ready for you.
Why Work With Us
We believe people do their best work when empowered with autonomy and harmony, and we understand there’s no substitute for human connection. Our Virtual First model combines the flexibility of remote work with the power of in-person collaboration to create the best of both worlds: a distributed workplace, anchored in community.
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Employees work remotely.
While remote work is the primary experience for our employees, we also prioritize opportunities for quarterly in-person collaboration knowing that connection is vital to a thriving workforce. We focus on how we work, not where we work.
