About this opportunity:
The Data Center Engineer is responsible for the management, maintenance, and deployment of the physical infrastructure within the data center. This role involves both building and operational support activities to ensure optimal data center performance and reliability.
What you will do
The roles and responsibilities of the build and support Engineer are:
Operational activities (not limited to):- Work on tickets assigned to fix incidents in the data center on-site visit is required- Timely updates with accurate work logs to be updated in ticketing tool.- Meet all agreed SLA's with the Customer.- Immediately escalate to the central project team any abnormal situation in the data center concerning Ericsson equipment at site.- Asset Management onsite at the data center and reporting- Site audit conducted as per the official guidelines- Site spare inventory management and reporting- Remote support to the onsite engineer to solve the issue- Support other projects within META program.
Build activities (Not limited to):- Installation and commissioning of compute and network racks.- Fibre and copper cable laying, termination, labelling, and dressing.- Installation and configuration support for network and compute devices.- Material receipt, verification, and inventory management.- Performing troubleshooting for hardware, link, and connectivity issues.- Engaging with customers, vendors, and internal teams for issue resolution.
The skills you bring- Proven experience in remote troubleshooting and ability to operate effectively in a service desk or data centre environment.- Willingness to work during non-business hours or in shifts as required by operational needs.- Strong technical expertise in data center operations and IT infrastructure, including servers, switches, routers, cabling systems, and fibre optics.- Demonstrated ability to manage and maintain physical infrastructure within a data center environment.- Flexible and adaptable, capable of working both independently and as part of a collaborative team.- Skilled in reviewing, enhancing, and maintaining Methods of Procedure (MOPs) and operational guidelines.- Strong focus on service excellence with a customer-first mindset, leveraging multi-domain technical competence.- Adheres strictly to approved MOPs, safety protocols, and operational instructions without deviation.- Excellent verbal and written communication skills, with the ability to interact effectively across teams and with customers.- A proactive team player with strong interpersonal skills, able to work seamlessly with cross-functional teams.- Capable of handling multiple priorities and engaging with both customers and internal stakeholders under high-pressure situations.- Proficient in spoken and written English to support effective communication in global environments.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Jaipur
Job details: Project Planner
Job Stage: Job Stage 4
Primary Recruiter: Khushi Mishra
Hiring Manager: Vijay Mohan Vvs
Skills Required
- Proven experience with remote troubleshooting in a service desk or data center environment
- Ability to work during non-business hours or shifts
- Technical expertise in data center operations and IT infrastructure
- Knowledge of servers, switches, routers, cabling systems, and fiber optics
- Experience managing and maintaining physical data center infrastructure
- Ability to review, enhance, and maintain Methods of Procedure and operational guidelines
- Ability to follow approved procedures, safety protocols, and operational instructions
- Excellent verbal and written communication skills
- Ability to work independently and collaboratively across teams
- Ability to manage multiple priorities under pressure
- Proficiency in spoken and written English
What the Team is Saying
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Ericsson Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
