Data and Systems Administrator

We’re one of Australia’s most trusted brands. Being Member-owned, every decision we make has people and our community at its heart. From our legendary Roadside assistance to electric vehicle charging networks, holiday parks and lodges, car rentals, and harbour transport and  ocean cruising we are striving to make a difference that contributes to a brighter shared future for all Australians.

Forget what you thought you knew about the NRMA – take a look on the inside and you’ll discover that life with us is more than just a job – it’s your chance to make a difference together.

What You'll Do

If you enjoy working at the intersection of finance, systems and data, this is a role where you can genuinely make an impact.

As our Data & Systems Administrator, you will be responsible for maintaining all Procure-to-Pay, Order-to-Cash & GL related Configurations and Master Data in NetSuite and will provide administration and analytical support to the Financial Operations Office to ensure data governance. The Officer will also provide advice and support services to all teams across the organisation to ensure compliance with systems, processes and policies relating to buying activities, member relations and work closely within the different function of the business and Finance, Procurement and the Technology.

This role is a 9-month maximum term contract position that offers hybrid work arrangements from our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home as agreed and required.   

In this role, you’ll bring structure, insight and continuous improvement to how we manage financial data including:

• Maintain accurate, secure and up-to-date master data across financial systems, including supplier, customer, delegations and system tables.
• Regularly review master data records to ensure quality, integrity and compliance with governance standards.
• Manage and improve finance process documentation, including policies, procedures, standards, metrics and business rules related to master data.
• Document end-to-end data flows, transformations and dependencies to support change, release and operational management.
• Implement and monitor controls to ensure data processes align with NRMA policies and governance requirements.
• Identify, assess and resolve data issues, risks and breaches, escalating where required and supporting remediation activities.
• Maintain the enterprise data dictionary, business glossary and metadata standards for the relevant data domain.
• Promote high data quality, security, availability and consistent usage across the business, including effective data profiling and analysis.
• Support secure supplier and customer onboarding while building strong relationships with buyers and system users to deliver quality support.
• Prepare and maintain reporting, including service level, purchase order and credit card compliance reporting, as well as self-service end-user reports.
• Recommend and implement system and process improvements to strengthen master data management and business effectiveness.
• Support financial system upgrades, enhancements and reporting development, including functional specifications, framework usage insights and training needs.

What You'll Bring

You’re someone who thrives on detail but thinks bigger — combining technical capability with a strong understanding of how business systems support outcomes.

• Relevant qualification in Accounting, Finance or a related discipline
• Demonstrated experience of at least 3 years in Finance Operations or Shared Services
• NetSuite Cloud proficiency and experience managing Finance, Procurement and Fixed Assets
• Solid understanding of financial processes including supplier and customer onboarding
• Advanced Excel and Word skills supported by strong data and analytics capability
• A passion for data quality, governance and continuous improvement
• Strong understanding of business operations, purchasing and accounts payable policies and protocols, supplier and vendor relationship management, data governance, and business information systems
• Ability to work across teams, communicate clearly and translate technical concepts into practical solutions
• Comprehensive understanding of strategic and business planning including business re-engineering principles, processes and implementing business change
• A broad awareness of a range of technologies and their practical applications in supporting business requirements.

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility and well-being benefits to balance all of life's priorities
• Complimentary myNRMA membership including discounts on car, travel, fuel, groceries, movie tickets, fashion, attractions, restaurants and much more
• Employee referral program where you may be eligible for a referral payment of up to $2,000
• Opens the door to other potential opportunities across the NRMA Group

Know You Belong

We’re for inclusion, diversity and representing the members, guests, customers and communities we serve.  That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team.

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.