Data and Insights Analyst

The world’s biggest challenge needs you, here.

Big challenges require big solutions. And the transition to a net-zero world is about as big as it gets. Working at Shell Energy - one of Australia’s leading energy retailers - puts you at the heart of that endeavour.

Lead the change, from the frontline

Based in Melbourne, as the Insights Analyst, you’ll play a pivotal role in delivering strategic initiatives—from product launches to operational improvements and the development of our new data platform. You’ll be the go-to expert for transforming complex data into clear, impactful reporting that drives business performance and supports regulatory compliance.

This is a maximum term 12-month opportunity.

With respect, integrity and honesty, you will:

Shape the Data Landscape

• Collaborate with stakeholders to define data requirements and reporting needs;
• Work with developers and data engineers to build robust data structures;
• Guide stakeholders on Shell Energy’s data infrastructure and governance;

Build and Improve Reports

• Own and deliver key reports using PowerBI;
• Support the transformation program with tailored reporting solutions;
• Automate and enhance existing reports to align with new architecture;
• Provide data support across business units to meet compliance obligations;

Systems & Infrastructure

• Contribute to discussions on new systems with a data-first perspective.

What you’ll bring

Here’s what you’ll need to thrive in this role:

• Experience in the Australian energy retail industry is desirable
• Excellent understanding of CRM and billing systems
• Intermediate skills in SQL, Excel, and PowerPoint
• Hands-on experience with PowerBI and platforms like Databricks
• Analytical mindset with a knack for solving complex data problems
• Excellent communication and stakeholder engagement skills
• Ability to manage multiple priorities in a dynamic environment

Qualifications

• Tertiary education in Business, Data Analysis, related field or equivalent
• Certifications in SQL and data visualisation tools preferred
• On-the-job and further training provided

Why join our team

Every day, our people bring deep expertise, true innovation and investment to help our customers - and the world - reduce their environmental footprint. You can be part of that change.

Here are the top reasons why our people choose us:

• Purpose that you can see. As part of our team, you’ll have the best shot at energising a better future, one customer at a time.

• Work that’s interesting, innovative and high impact. We hope you’ll love the challenge and opportunity to achieve - for our customers and for you.

• People who bring the expertise and drive to succeed. Our team is respectful, inclusive, and supports connection and collaboration.

Visit our careers site to find out more.

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Join us. Together, we can make the difference count.

Shell Energy is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of gender, race, religion, colour, national origin, sexual orientation, age, marital status, veteran status or disability.