Description
Summary: The Data and Database Coordinator is responsible for the overall coordination, integrity, and optimization of the organization’s donor database (CRM). This role supports the Development team by ensuring accurate data entry, maintaining donor records, generating reports, and improving systems that drive fundraising efforts. The Coordinator plays a key role in enabling data-informed decision-making and strengthening donor engagement.
Supervisory Responsibilities:
N/A
FLSA Status:
Non-Exempt
Essential Job Responsibilities:
· Maintain and coordinate the donor database, ensuring data accuracy, consistency and completeness
· Establish and enforce data entry standards, policies and procedures
· Oversee data imports, exports and system updates
· Accurately record and reconcile donations, pledges and other contributions
· Ensure timely gift entry and proper donor acknowledgment process
· Maintain confidential donor and financial information in compliance with organizational policies
· Generate regular and ad hoc reports on fundraising performance, donor trends and campaign results
· Support development team with data analysis to inform strategy and decision making
· Track key metrics such as donor retention, acquisition and campaign ROI
· Perform other duties as assigned
Requirements
· Strong attention to detail and commitment to data accuracy
· Proficiency in database management and reporting tools
· Analytical mindset with the ability to interpret and present data
· Strong organizational and time management skills
· Ability to handle confidential information with discretion
· Excellent communication and collaboration skills
Education and Experience:
· Bachelor’s degree in non-profit management, information systems, business, or related field preferred. Work experience can be substituted for education.
· 2-4 years experience coordinating a donor database or CRM system (e.g., e-Tapestry, Raiser’s Edge, Salesforce, Bloomerang, etc.)
· Experience in a non-profit or development environment strongly preferred
Physical & Work Requirements
· Standard office environment with hybrid work flexibility
· Some evening and weekend work required to attend events
Skills Required
- 2-4 years experience coordinating a donor database or CRM system (e-Tapestry, Raiser's Edge, Salesforce, Bloomerang, etc.)
- Proficiency in database management and reporting tools
- Strong attention to detail and commitment to data accuracy
- Analytical mindset with ability to interpret and present data
- Strong organizational and time management skills
- Ability to handle confidential donor and financial information with discretion
- Excellent communication and collaboration skills
- Bachelor's degree in nonprofit management, information systems, business, or related field (preferred; work experience may substitute)
- Experience in a non-profit or development environment (strongly preferred)
What We Do
Enhance Therapies is a clinically oriented, patient-centered family of nationwide therapy companies. They partner with respected therapy operators to provide excellent care and exceptional service. With a focus on patient care and innovation, they support their partners with the necessary resources to increase their impact and expand into more communities.
