Data and Analytics - Senior Technical Product and Program Manager

Job Description
Join the team that enjoys shaping the future of product innovation, act as the voice of the customer, and develop profitable products that provide customer value.
As a Senior Technical Product and Program Manager, within our Data and Analytics organization, you will innovate new product offerings, utilize your deep understanding of how to get a product off the ground, guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
Job responsibilities

• Develop a product strategy and product vision that delivers value to customers and manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Structures and builds quantitative and conceptual analyses
• Develops strategic priorities for the product team, providing an objective perspective on business' current and future needs
• Collaborates with cross-functional team across data foundation products, engineering and business products to proactively identify issues, design and execute solutions
• Leads interactions with business leaders, data owners and analytics executives, conducts demos of new functionalities/product features and drives adoption

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area; Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Ability to structure and scope complex problems and apply range of analytical tools to develop solutions
• Ability to collaborate and build relationships across all levels, including senior executives, in different lines of business, technology and product teams
• Advanced MS PowerPoint and Excel skills

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Recent experience working in a client facing role, such as experience with a top management consulting firm or technology product companies
• Experience with AWS data foundational products such as data lakes, data pipelines, and with AI/ML-related technologies and tools

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.