Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
User Operations sits within Fever's broader User Support organization. User Operations is the strategic/enablement layer behind the operating User support structure, organized around three areas: AI integration, Systems, and Data.
Within Data, we focus on continuous improvement. We don't just maintain information that's useful and relevant to stakeholders inside and outside the department, we translate that data into concrete initiatives that let us keep questioning and improving how we work.
The roleWe're looking for a Project Manager with a strong analytics backbone. This isn't a "build the dashboard and move on", we need someone who can go from constructing the data (dashboards, reporting, automations) to understanding what it actually means for the business, so they can help management make consistently data-driven decisions.
Projects will range from a variety of stakeholders, such as, providing user support with operating actionable metrics, giving partners visibility into how their events are performing or helping on app developments that directly shape the user experience.
What we're looking forAnalytics (70% weight)- 2-4 years of experience in data/analytics (analyst, data PM, BI, ops analytics). A relevant Master's or further training in the field is a plus.
- Comfortable building and maintaining dashboards in tools like Metabase, Looker, or similar.
- Scripting/automation experience.
- Demonstrated ability to run a project end-to-end.
- Organized, structured, and comfortable prioritizing your own workload.
- You default to improving things, not just maintaining them. When you spot something inefficient, you fix it or raise it, you don't leave it for later.
- Comfortable communicating with both technical (central Data team) and non-technical (support ops) stakeholders.
- Not required today, but a plus: some early signs of enjoying explaining things to others or helping people grow. This role is expected to evolve into managing a team member over time, no prior people-management experience needed.
Languages & location
- Full professional fluency in both English and Spanish, with excellent written and verbal communication skills.
- Based in Madrid or willing to relocate to Madrid
Why you'd love it: Benefits & Perks
- Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Work in a location in the heart of Madrid
- Home-office friendly
- Health insurance
- Gympass membership
- English Lessons
- Other benefits such as Flexible remuneration with a 100% tax exemption through Cobee and the possibility to receive in advance part of your salary by Payflow.
- Responsibility from day one and professional and personal growth
- Great work environment with a young, international team of talented people to work with!
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
Skills Required
- 2-4 years of experience in data or analytics, such as analyst, data project manager, business intelligence, or operations analytics
- Experience building and maintaining dashboards using Metabase, Looker, or similar tools
- Scripting and automation experience
- Ability to run projects end to end
- Strong organization, structure, prioritization, and process-improvement skills
- Ability to communicate with technical and non-technical stakeholders
- Full professional fluency in English and Spanish, including excellent written and verbal communication
- Based in Madrid or willing to relocate to Madrid
- Relevant master's degree or further training in data or analytics
- Experience explaining concepts to others or helping people grow
Fever Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fever and has not been reviewed or approved by Fever.
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Wellbeing & Lifestyle Benefits — Wellhub fitness access and generous discounts on company-run experiences are consistently highlighted as standout perks. These lifestyle benefits add distinctive value for those who prioritize cultural outings and wellness.
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Flexible Benefits — U.S. postings point to tax-advantaged accounts (HSA/FSA/DCFSA) and commuter benefits, while some markets offer extras like flexible-comp platforms and language classes. Although specifics differ by country and role, the offering extends beyond core basics.
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Parental & Family Support — Job ads outline a structured parental-leave program for both birthing and non-birthing parents with defined paid components. Clear leave design complements broader time-off policies and supports family needs.
Fever Insights
What We Do
Fever is the leading global tech-enabled entertainment discovery platform with a clear mission: to inspire through live entertainment. Our mobile-first marketplace allows both discovery/inspiration and seamless 2-click booking. Fever has also created a media network where our online communities can look for inspiration and local information (Secret Media Network owner of media outlets like Secret NYC, Secret London or Madrid Secreto among others). Fever and its Secret Media Network inspires over 60 million people every month to discover the best experiences in their cities. The preferences expressed by these communities allow us to create new experiences, which we call “Fever Originals”. These are proprietary experiences in which we follow a data-driven content creation strategy, using analytics to understand audiences, develop and optimize new formats. Some successful examples include the “Candlelight Concert Series” attended by over 3 million guests, the Los Angeles based “Stranger Things: The Drive-Into Experience” co-produced with Netflix, or the “Mad Hatter G&T Party”, all launched in multiple cities across the world. Fever is a US company with a team of over 800 people, currently present in more than 80 cities, with offices in many exciting cities such as New York, Los Angeles, Chicago, London, Paris, Madrid, Barcelona, or Sydney, and is backed by leading institutional investors, including Rakuten Capital, Accel, and Atresmedia among others. In order to pursue this objective we are looking for bar-raisers, people that want to work hard, have fun, and make history with us. Available for iOS and Android.
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