Job Description Summary
#LI-HybridThe Data, Analytics & Platform (DAP) Manager translates international digital and data strategy into localized, fit-for-purpose solutions that strengthen execution, improve decision quality, and maximize patient and customer reach. The role drives implementation, change management and adoption of international DAP solutions, delivers strategic technology platforms and digital product roadmaps, and enables advanced analytics and reporting across Commercial, Medical Affairs and Value & Access teams.
Job Description
Job PurposeTranslate international digital, data and analytics strategy into local solutions that elevate commercial and medical execution and decision-making quality. The role leads deployment and adoption of strategic data platforms, analytics capabilities and digital products, ensuring alignment with international governance while enabling local business impact across Commercial, Medical Affairs and Value & Access.
Data Management, Analytics & Reporting
Own and maintain a federated, single trusted view of business-critical data across internal and external sources.
Define and govern data sources, business rules and quality standards in line with international data strategy.
Enable BEST, ICE, IMEx, Access, Medical and Commercial KPI dashboards and analytics.
Develop dashboards and reports with Integrated Insights highlighting business-critical metrics.
Ensure compliant database management for Medical and Access data, including consent and privacy requirements.
Enable analytics for V&A tendering, access account management and medical sub-national insights.
Prepare master data for transparency and ERC reporting.
Technology Platforms & Digital Products
Drive country-level change management, adoption and roadmap execution of international DAP platforms.
Deploy, maintain and manage platforms such as CRM, SFMC, Oncore, BEST, C360, VIP, Digital Trust, NovartisPro and other approved digital solutions.
Set local platform vision, objectives, success measures and implementation roadmaps.
Ensure alignment and readiness across field, TA, Medical and Value & Access stakeholders.
Maintain CRM and customer data platforms to support Commercial, Medical and V&A requirements.
Enable patient services, experience platforms and KPI tracking.
AI, GenAI & Digital Innovation
Implement Novartis AI strategy at country level in alignment with international guidance.
Manage AI and digital products supporting customer engagement, medical engagement and internal productivity.
Translate local AI requirements into co-developed roadmaps with international DAP and functional teams.
Ensure adoption, responsible use and capability enablement for AI solutions.
Digital Governance
Act as Digital Governance Champion for the country.
Support compliant digital asset management via One Registry across Commercial, Medical and Value & Access.
Data quality and trust scores across priority datasets.
Adoption and usage of dashboards and analytics in decision-making cadence.
Technology platform deployment, adoption and impact on engagement and reach.
AI enablement uptake and measurable productivity or engagement gains.
Vendor performance, SLA adherence and budget compliance.
Stakeholder satisfaction and technological readiness for ICE, IMEx and IpEx.
Education
University degree in Bioscience or Business Administration; advanced degree in quantitative or technical field preferred.
Experience & Skills
5+ years of experience in data, analytics or digital platforms within pharma or life sciences, including leadership roles.
Strong understanding of data governance, analytics frameworks and regulatory compliance.
Skills Desired
Agility, Analytical Thinking, Brand Awareness, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Project Management, Project Planning, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall ModelNovartis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Novartis and has not been reviewed or approved by Novartis.
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Healthcare Strength — Pay and benefits are described as a strong overall package, supported by medical, dental, and vision insurance alongside FSAs/HSAs and disability and life coverage. Mental-health support is reinforced through an employee assistance program with psychological support and a network of mental health first aiders.
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Retirement Support — Retirement support is positioned as a standout element, with an automatic company contribution plus dollar-for-dollar matching in the 401(k). Additional retirement funding is described through an age-based defined contribution program and access to an employee share purchase plan discount.
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Parental & Family Support — Family-related benefits are framed as robust, including a global minimum of paid parental leave for new parents following birth or adoption. Added supports include domestic partner coverage, dependent-care resources, and benefits such as adoption assistance and child/elder care options.
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What We Do
Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.
