Data Analyst

We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.

ROLE SUMMARY
The role of the Data Analyst is to engage with business to understand the business requirements and needs and to implement and maintain the data analytics and reporting solutions.
Key responsibilities will include stakeholder engagement in understanding the business various business units, data exploration, data cleaning, business modelling, data analytics, report building and applying data science as required within the data analytics solutions.
The Data Analyst is involved in all steps within the Data analytics development cycle to deliver high quality automated analytics solutions to business.
The Data Analyst needs to work well in an agile multi-disciplined environment which is fast moving and continuously innovating.

KEY WORK OUTPUT AND ACCOUNTABILITIES

DISRUPTIVE INNOVATION

Data Analytics

• Engage with various business units and domain experts to understand the business problems and opportunities, elicit requirements, understanding of the business needs and translating these into tangible actionable deliverables. Taking a business need/question and analyse the data in such a way that it can be answered by answering a data question.
• Implement and maintain data analytics solutions in various analytics platforms including but not limited to Microsoft Power BI, SSRS, SAP BW Microsoft Azure Cloud environment.
• Utilising a data analytics development cycle to implement analytics solutions.
• Attend to add-hoc data analytics / Reporting requests and tasks.
• Identify opportunities to add value within the business that is delivered through data analytics solutions.
• Knowledge sharing – ensure both the business understanding and the technical knowledge is shared within the team.
• Ensure ongoing knowledge of industry standards as well as best practice and identify opportunities to enhance the internal processes.
• Ensure reporting and analytics solutions meet the needs of the stakeholders.

Data visualizations & reporting

• Apply best practices when implementing reports and practical experience developing dashboards and dashboards.
• Apply agreed to the agreed to standards and procedure as defined within the Data Management and Analytics Team

TRANSFORMATION OF OUR SOCIETY

Continuing to invest in and develop our workforce and communities

• Embrace diversity to strengthen inclusivity and belonging

Stakeholder relationships

• Work effectively and co-operatively with others so as to establish and maintain good working relationships that are mutually beneficial.
• Establish and service relationships with all internal and external stakeholders.
• Contribute towards an environment which stimulates the morale and productivity of employees and drives employee engagement.
• Consult with all business divisions to ensure an optimal outcome, suitable and practical application of the end product while ensuring regular communication on progress as well as issues to business management and end-users
• Develop and maintain collaborative relationships with senior stakeholders in the business that encourages participation in the accomplishment of improvement objectives.
• Create and maintain a positive environment where the differences of others are recognised, understood, and valued, so that all can reach their full potential and maximise their contributions.
• Leverages relationship networks and partnerships to gain influence and support for work initiatives.
• Demonstrates personal commitment to internal and external stakeholders by fulfilling responsibilities, involving others, gaining support for ideas generated and removing obstacles to team accomplishments.
• Collaborates with stakeholders who have been responsible for managing data in the different business units and influences these stakeholders to embrace change and ensure alignment of data practices.

Personal and professional development

• Assume responsibility for own personal and professional development to maintain a superior level of skill and knowledge. This must include expanding technical knowledge to drive data management.
• Maintain current knowledge of data management via literature reviews and conferences to keep knowledge up to date.
• Ensure ongoing knowledge of industry standards as well as best practice and identify gaps between these definitions/data elements and company data elements/definitions.
• Participate in the relevant knowledge sharing forums.

SKILLS PROFILE

EDUCATION

Required

• Degree in Mathematics, Statistics, Computer Science, and / or related qualifications
• Relevant data analytics or certifications such as: AWS, Microsoft Azure, Python, SAS etc.

WORK EXPERIENCE

Required

• At least 4 years of hands-on work experience in data analytics.
• At least 2 years of experience in engaging business on requirements and implementing Microsoft PowerBI dashboards.
• Experience with SQL and working with large-scale data sets
• Experience in modelling business problems.
• Excellent problem solving and analytical skills
• Experience in operationalising data analytics solutions
• Practical experience in applying data science techniques.

KNOWLEDGE

Required

• Ability to communicate and consult a diverse group of individuals ranging from management, medical professionals, data engineers, programmers (verbal and written communication) to.   
• Have a deep understanding of best practices when implementing reports and practical experience developing Microsoft PowerBI dashboards.
• Knowledge of different data structures (structured vs unstructured and the associated database technologies (e.g. SQL, Hbase, CouchDb etc.)
• Taking a business need/question and analyse the data in such a way that it can be answered by answering a data question.
• Working knowledge of how data science (machine learning) can be utilised within prescriptive analytics projects. Practical experience would be beneficial.
• Delivering such a diverse set of solutions to business require continuous problem solving to navigate the requirements and critical thinking to identify opportunities.
• Experience in utilising a data analytics development cycle to implement analytics solutions.
• Working knowledge of typical programming languages used in data analytics such as Python, JavaScript and R.
• A working knowledge of the Azure cloud environment and the available tools to implement data analytics solutions. Practical experience would be beneficial.

PHYSICAL REQUIREMENTS

In the event of any physical or psychological limitation that may impair the employee’s ability to perform the required job function, the employee must consult the employer for reasonable accommodation.

SKILLS

Coaching Others

• The capacity to recognise development areas in others and support them to facilitate personal development through coaching.

Leading and Managing Change

• The capacity to implement and support change initiatives and to provide leadership in times of uncertainty.

Performance Development

• The ability to evaluate and develop different levels of capacity within a team to achieve set objectives.

Taking Action

• Capable of recognising the need for action, considering possible risks and taking responsibility for results.

Decision Making

• Capable of making decisions timeously and taking responsibility for the consequences.

Managing Self

• Capacity to plan, organise and control own work environment by setting appropriate priorities and achieving set objectives within a given time frame.

Customer Focus and Service Delivery

• The capacity to identify and respond to the needs of internal and external customers.

Adapting and Responding to Change

• Capable of supporting and advocating change initiatives and managing own reaction to change.

Continuous Improvement

• The capacity to improve systems and processes to facilitate continuous improvement.

Technical Knowledge

• The capacity to perform a technical function to required standards.

WORKING CONDITIONS

• Professional flexibility in working hours while supporting daily business operations.
• Will interact with internal and external customers through several different means.
• Travel to support the functions of the role may be required.

NETCARE VALUES AND BEHAVIOURS

Netcare Values
At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are passionate about quality care and professional excellence.

• At Netcare, our core value is care.
• We care about the dignity of our patients and all members of the Netcare family.
• We care about the participation of our people and our healthcare partners in everything that we do.
• We care about the truth in all our actions.
• We listen with empathy and respond with acts of compassion in all interactions with our patients and their families.

The Netcare Way

Netcare is committed to providing quality care. Our basic service standard holds us accountable for the below seven behaviours which you will be accountable to uphold:

• Respect - I always greet everyone to show my respect.
• Identity - I always wear my name badge to show my identity.
• Dignity - I always treat others with consideration and humility to uphold dignity
• Care - I always act in the best interest of Netcare and others to show I care
• Compassion - I always listen with empathy and respond with kind action to show my compassion
• Appreciation - I always say thank you to show my appreciation.
• Diversity- I always embrace diversity to strengthen inclusivity and belonging.

Join the team committed to providing the best and safest health and care.