Data Analyst

Sorry, this job was removed at 06:17 a.m. (CST) on Thursday, Mar 05, 2026
Troy, MI
In-Office
Automotive • Software • Analytics
The Role
Company Description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

This position is responsible for designing, developing and maintaining business data and statistical models that allow for insights into customer data. This is a Technical Data Analyst role. The candidate would be expected to help develop analytic reports and dashboards for existing business and new opportunities.  

What Your Day-to- Day Responsibilities Include: 

  • Develop insightful KPI reporting dashboards to drive decision-making and performance tracking 

  • Develop reports and dashboards via data mining analytics and reporting tools  

  • Prepare analytics reports in presentation form   

  • Assist in developing sound data ETL practices and processes 

  • Conduct research and analyze special studies when needed  

  • Create and update documentation of process flows and business rules  

  • Maintain current reports up to date and process large amounts of data as needed  

Qualifications

  • Bachelor’s Degree in computer science, statistics, mathematics, or relevant discipline  

  • Training/Learning operations experience preferred

  • 1-3 years of automotive operations experience, or similar business (quick-paced environment) 

  • Experience with data visualization tools (Tableau, PowerBI, etc.) 

  • SQL skills for querying relational databases   

  • Experience with complex data analysis 

  • Performing data manipulation and statistical analysis 

  • Strong analytical skills with ability to understand and communicate the meaning of the data being presented  

  • Excellent Mathematical/Statistical and Logic skills  

  • Excellent Reasoning skills

PREFERRED QUALIFICATIONS

  • Multi-dimensional reporting, data correlation, data analytics and data mining  

  • Previous external client facing experience  

  • Experience with ETL tools (SSIS, Alteryx, KNIME, etc.)  

  • Experience supporting a Training, Learning, Development or Talent Management team

  • Knowledge Retention - In order to provide the highest quality of work, analysts must be able to learn and memorize a large amount of information.    

  • Detail Oriented – Analysts must be able to focus on the details in order to identify and isolate issues. 

  • Organizational Skills – Analysts must be organized and able to keep track of multiple projects at once.  

  • Flexibility - Analysts must be able to handle multiple tasks at once and follow changes in priority level.  

  • Speed - Must be able to work quickly and efficiently without sacrificing the quality of their work.  

  • Solutions Oriented - Must be able to find workable solutions for any problems they might face.    

  • Full Professional Proficiency in English is required   

  • Able to complete advanced statistical analysis is required   

  • Job requires analyzing information and using logic to address work-related issues and problems   

Additional Information

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

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The Company
HQ: Detroit, MI
3,688 Employees
Year Founded: 1996

What We Do

MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.

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