Primary Responsibilities:
- Business and Stakeholder Management
- Engage with business leaders to understand goals, KPIs, and operational challenges
- Translate business problems into structured analytical use cases and requirements
- Facilitate discussions to define success metrics and expected outcomes
- Present insights and recommendations to senior management in a clear, concise manner
- Data Analysis and Insights
- Analyze large, complex datasets to uncover trends, anomalies, and patterns
- Conduct root-cause analysis for performance issues or business deviations
- Build predictive, diagnostic, and descriptive insights using analytical methods
- Develop hypotheses, test them through data, and propose actionable solutions
- Reporting and Visualization
- Design and automate dashboards/reports using tools like Power BI, Tableau, or Excel
- Build KPI trackers for operational, financial, or quality metrics
- Ensure reports are user-friendly, accurate, and aligned with business needs
- Maintain data governance, consistency, and accuracy across reporting layers
- Process Improvement and Project Support
- Identify opportunities for process optimization and recommend improvement initiatives
- Support business cases, ROI assessments, and strategic planning
- Participate in cross-functional analytics projects and ensure timely delivery
- Work with IT/Data Engineering to refine data pipelines and data quality
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Bachelor's degree in Engineering or master's in computer application
- 2+ years of analytics/business analysis experience (can be adjusted as needed)
- Hands-on experience with Analytics/BI tools: Power BI, Tableau, Qlik, or similar
- Solid proficiency in SQL for data extraction and manipulation
- Advanced Excel (pivot tables, lookups, Power Query, formulas)
- Knowledge of statistical concepts and analytical methods
- Proven accuracy and relevance of insights provided
- Proven timeliness and efficiency of reporting/dashboard delivery
- Proven impact of recommendations on business outcomes
- Proven stakeholder satisfaction and adoption of analytics solutions
Business and Soft Skills
- Solid problem-solving and critical thinking skills
- Ability to translate data insights into business narratives
- Excellent communication, documentation, and presentation skills
- Stakeholder management and influence without authority
- Detail-oriented with ability to work independently
Preferred Qualifications:
- Experience with Python/R
- Understanding of data modeling and ETL concepts
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Top Skills
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
