Data Analyst

Who We Are
At Corebridge Financial, we believe action is everything. That’s why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow.
We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life:

• We are stronger as one: We collaborate across the enterprise, scale what works and act   decisively for our customers and partners.
• We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders.
• We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future.
• We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work.

Who we are

Corebridge Financial helps people make some of the most meaningful decisions they’re ever going to make. We help them plan and take action to protect the future they envision, and respond to some of life’s most difficult moments through the solutions and services we provide. We do this through our broad portfolio of life insurance, retirement and institutional products, offered through an extensive, multichannel distribution network. We provide solutions for a brighter future through our client centered service, breadth of product expertise, deep distribution relationships, and outstanding team of hardworking and passionate employees.

About the role

As a Data Analyst you will join the Data Conversion Services Team with the Plan Services department and be responsible for managing the conversion of client data from various record-keeping systems into Corebridge Financial’s proprietary systems.  The Data Analyst participates in meetings and ongoing communications to collaborate with the record-keeper and internal project management and client data end users.  With minimal guidance and direction, the Data Analyst participates in conversion design sessions with the client and produce design documents and mapping/transformation documents.  The Analyst will research, analyze and recommend data conversion strategies for complex retirement plans, analyze client data in the format it is received, identify data deficiencies, define remediation of deficiencies and construct a statement of work that properly outlines the conversion process to reformat into Corebridge Financial’s data requirements.  With limited support, the Data Analyst will facilitate the migration and testing of static data and transaction data for the plan conversion.  The Data Analyst must be able to effectively communicate Corebridge Financial’s data requirements with the client, record-keeper or project team, negotiate or consult the client or recordkeeper to best practices and perform a code-based programming solution to achieve a successful data conversion.  The Data Analyst is expected to be a go-to team member for each conversion while producing high quality and consistent on-time results.

The Data Analyst will have full accountability for the execution of the data conversion development life-cycle and methodology laid out by the project lead.  This includes requirements solution design, client acceptance, timeline creation, implementation, unit testing, deployment tools, and maintenance.  The Data Analyst is responsible for building tools that transform massive amounts of data into the Corebridge Financial product requirements and formatting. The Data Analyst will be able to identify deficiencies and have an eye for efficiency through automation and be experienced in SQL, Microsoft Access, Excel and proficient with ETL tools.  The Data Analyst will be expected to follow through on recommendations and directives provided by project leaders.

There are other responsibilities that include developing applications, modules, and reports for internal and external business partners SQL Server, MS Access, Cognos and Discovery. The Data Analyst will perform data migration audits, reconciliation and exception reporting as necessary.  With appropriate training and guidance, the Data Analyst will be expected to demonstrate a combination of business knowledge; where they must be able to understand the logic behind data as explained by senior team leaders, including knowing where it came from, what it means, and the data's end purpose, and the technology impacts.  

We want to hear from you today if you can:

• Analyze and effectively communicate broader operations aspects to help influence decisions across departments for services being implemented.
• Work closely with the assigned Internal and External business partners to ensure a smooth transition at the end of the project.
• Attend project kick-off related meetings with the plan sponsor, consultants, executive sales team, TPA’s, vendors and internal subject matter experts.
• Provide consultative solutions for Corebridge Financial Services best practices and ensure details are understood so that our systems are established correctly to include but not limited to plan design details that affect pricing, eligibility, data exchanges, contracts, and transactional processing.
• Develop, communicate, maintain and manage the project plan and timeline to ensure deadlines, milestones and success criteria are met or exceeded through timely coordination and communication of the details necessary to complete the conversion by the agreed upon effective date.
• Identify and manage timely and effective resolution of any issues that surface during the handling of all assigned duties.
• Track and report activity results in a "real time" fashion via internal databases and reporting tools.
• Conduct lessons learned at the end of each conversion phase for continuous improvement purposes.
• Develop and execute plans to improve customer satisfaction and overall quality. Identify out of scope services and escalate as needed to ensure all services are included in pricing.
• Must be proactive in managing issues by anticipating the outcome of the process and ensuring all necessary steps have been taken.
• Model and coach others on Customer Service Excellence within Data Conversion Services.
• Identify gaps and facilitate training needs within the team.
• Perform final quality review for all internal systems and external client-facing systems for conversion related items.

What we are looking for

• Bachelor’s degree in related field; or any combination of education and experience, which would provide an equivalent background.
• 5+ years of related experience is required.
• Extensive project management experience with solid knowledge of the various retirement plans and subsequent provisions and data elements associated.
• Excellent communication skills, including verbal, written, interpersonal and presentation.
• Proficient with computer software.
• Ability to analyze data, identify root cause, and provide and/or develop an appropriate solution for resolution.
• Proven experience handling multiple priorities.
• Proactive problem-solving ability with solutions-oriented demeanor.
• Ability to work independently within a team and make decisions while considering client requirements.

Why Corebridge?
At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive.
Benefit Offerings Include:

• Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
• Retirement Savings: We offer retirement benefits options, which vary by location.  In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.

Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy.

We are an Equal Opportunity Employer
Corebridge Financial, is committed to being an equal opportunity employer and we comply with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At Corebridge Financial, we believe that diversity and inclusion are critical to building a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our colleagues are respected as individuals and valued for their unique perspectives.
Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees, including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs.  If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to [email protected].  Reasonable accommodations will be determined on a case-by-case basis, in accordance with applicable federal, state, and local law.
We will consider for employment qualified applicants with criminal histories, consistent with applicable law.

To learn more please visit: www.corebridgefinancial.com

Functional Area: