About Airship
Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more.
Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships.
We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day.
To learn more about us, visit www.airship.com, read our blog or follow us on LinkedIn.
You are an experienced data analyst with a track record of extracting insights and actionable information from structured data. You have built dashboards for daily review, summarized results for executive stakeholders, and explained nuanced findings for non-technical audiences. You work with diverse teams who come to you with half-formed problems to refine their needs into answerable questions, answer those questions, and work with them until they understand the implications.
What You'll Do- Build dashboards using business intelligence software on large relational databases, both customer-facing and for internal customers
- Develop, support, and optimize semantic data layers used for self-service reporting
- Perform ad-hoc analyses for stakeholders on a variety of teams, including product, marketing, and engineering
- Use LookML to describe dimensions, aggregates, calculations and data relationships in a SQL database
- Collaborate with product and engineering to ensure that the requisite data is being collected to answer questions, drive business decisions, and inform the market
- Inform schema design and ETL process decision making
- Improve the end user’s experience through documentation, webinars, and hands-on training
- Support administration of our business intelligence software
- Investigate data integrity issues and propose solutions
- 3+ year of data analysis or analytics experience
- Demonstrated experience in querying large data sets and relational databases (SQL)
- Understanding of the concepts of conditional logic and language syntax of programming languages
- Experience with web-based business intelligence tools such as Looker, Tableau, Chartio, or similar
- Strong communication skills
- Experience experimenting with AI tools in your personal or professional life - or an eagerness to learn!
Airship’s ‘Digital First’ approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones.
Some roles may require that employees perform their work from a specific location to support business activities, and/or be within proximity to an Airship office location or customer or partner locations, while other roles can be performed 100% remotely.
This position is fully remote and may require up to 10% travel based on business needs or as requested by your manager.
CompensationThe starting base pay range for this position is: $100,000 - $120,000 USD per year. Base pay is part of the total compensation package and is determined by a variety of factors such as relevant skills, work experience, business priorities, market demands, and location. All offers include stock options so employees have the opportunity to benefit from Airship’s success.
Benefits & Perks
- Competitive medical, dental, and vision insurance options for you and your dependents
- Flexible time off, company paid holidays, paid parental leave, and paid volunteer time off
- Support for your overall wellbeing with mental health and wellness resources
- Employer-subsidized life insurance as well as short-term and long-term disability
- A digital-first work environment and a monthly stipend to support remote work
- Mentorship and growth opportunities to build skills and accelerate professional development
- And more!
California residents can view the CCPA disclosure notice here.
**Please Note: To ensure the security of your personal information, Airship will only contact candidates through email addresses ending with “@airship.com”.
Airship is committed to fostering a diverse work environment and providing equal employment opportunities to all applicants and employees. We welcome your application and our hiring and employment decisions are made irrespective of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. In alignment with our commitment to equal opportunity, Airship will consider for employment all qualified applicants, including those with criminal histories, in a way that adheres to the principles of fairness and the requirements of local Fair Chance laws, where applicable.
By submitting this application, I affirm that the facts set forth in it are true and complete to the best of my knowledge. I understand that if I am employed, false statements, omissions, or misleading information given in my application, interview(s), or in a background check may result in dismissal.
Top Skills
What We Do
No one knows more, does more, or cares more when it comes to helping brands master mobile app experience (MAX) than Airship.
With the dawn of mobile apps, Airship powered the first commercial messages and then expanded its data-led approach to all re-engagement channels (mobile wallet, SMS, email), app UX experimentation and feature release management.
Now, with Airship App Experience Platform (AXP), brands can create and adapt native app experiences on their own — with no ongoing developer support or app updates required.
Having powered trillions of mobile app interactions for thousands of global brands, Airship is proud to be at the forefront of what has become the digital center of customer experience, loyalty and monetization — MAX
