Data Analyst

Posted 13 Days Ago
Be an Early Applicant
London, Greater London, England
In-Office
Junior
Logistics • Software • Transportation • Travel
The Role
As a Data Analyst, you will extract value from data, build dashboards, conduct analyses, and support data-driven decision-making at Zeelo.
Summary Generated by Built In

At Zeelo, we’re on a mission to revolutionize how frontline workers commute by delivering reliable, sustainable, and scalable transportation solutions. We partner with global leaders like Amazon, Barclays, and UPS, and we’re expanding after a successful Series B raise. If you’re passionate about building solutions, working in a scaling organization, and seeing the direct impact of your work—this is your seat on the bus.

As a Data Analyst, you will lead the charge in extracting value from data by creating useful data products that drive efficiencies and better decisions across Zeelo and its clients. In addition, you will help Zeelo’s Data Team become the center of excellence on data and responsible for educating other teams, establishing best practices, and facilitating knowledge sharing on data-related matters across the company.


Zeelo has many rich data sources about its routes, trips, vehicles, tickets, riders, and more. You will use a variety of tools to work with this data and ultimately deliver products such as dashboards, reports, and models. You will also help build, configure, and apply artificial intelligence systems to business problems. Zeelo’s data maturity is growing, and you will help incorporate advanced analytics tools into the business effectively.


If you thrive in an environment where you can make a real impact, we’d love to chat.


What will you be doing? 
  • Work with transportation data including location data, scheduling data, ridership data, and financial data. 
  • Design, build, and maintain business intelligence dashboards for purposes such as performance management, business strategy support, operational support, cost analysis and pricing strategy.
  • Understand Zeelo’s business processes, identify and define problems, and come up with data-driven solutions that solve problems and add value.
  • Perform ad-hoc analysis for business decisions and client requests.
  • Analyze opportunities to make bus deployments more efficient and make recommendations accordingly.
  • Use data to monitor whether service-level agreements (SLAs) are being adhered to and assist Zeelo in staying in adherence with its SLAs.
  • Work with data engineering to develop data infrastructure to power accurate and efficient analytics.
  • Help build, configure, test and deploy artificial intelligence technology (machine learning models, large language models) within the business.
  • Be a champion of data and analytics within the company, educating team members and supporting data use throughout the business.


Skills and experience we’re looking for:
  • Bachelor’s degree in a quantitative field. Advanced degrees are a plus.
  • At least 1 year previous experience working in a role with a strong business intelligence, insights, or analytics component
  • Demonstrated experience working with business processes, defining problems, crafting and launching solutions, and practicing continuous improvement. Experience with process improvement frameworks and/or project management frameworks is a plus.
  • Proficiency in SQL.
  • Experience creating data products with Looker, Tableau, PowerBI, or similar data visualization software. 
  • Experience with ETL pipelines or data warehouses.
  • Experience building unit tests or working with testing frameworks.
  • Ability to effectively convey complex data insights to non-technical stakeholders.
  • A passion for sustainability, technology, and improving mobility.

Nice to Haves: 

  • Experience with dbt.
  • Experience with transportation systems.
  • Experience with free-text analysis.
  • Experience with programming in Python or similar languages.
  • Experience with machine learning models.
  • Experience with geospatial analytics, mapping products such as ArcGIS or with route planning or scheduling software.

Top Skills

Arcgis
Dbt
ETL
Looker
Machine Learning
Power BI
Python
SQL
Tableau
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The Company
Boston, MA
138 Employees
Year Founded: 2016

What We Do

Zeelo is the most trusted and sustainable bus commute in developed markets

Here at Zeelo, the smart shuttle platform, our programs are designed to get people to work and school in a smarter, faster, safer, greener and more reliable way.

The power of our technology and data platform allows us to quickly build you the most optimized shuttle routes to serve your exact needs; like hiring for unfilled jobs, improving social mobility and achieving your net zero ambitions.

We’re the developed world’s leading smart mobility platform; helping organizations make informed, efficient and sustainable transportation decisions that benefit their riders while meeting their goals and keeping their costs down.

Plus, riders are completely in control of their commute experience, with Zeelo’s smart mobility apps for riders, parents and our drivers.

We’re proud to already be a carbon-neutral business, meaning from day one, our client's services are 100% carbon-neutral at no extra cost. But that’s not enough, so we’re committed to achieving Net Zero by 2030, as we transition to a fully electric fleet with our nationwide network of Operator Partners

Through the power of data and technology, we’re finally breaking down the age-old commuting challenges, enabling access to safe and sustainable transportation for everyday journeys.

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