EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
The In-Home Services field professionals lead all field operations and thousands of technicians across nearly 100 facilities across the country. Devoted to building a collaborative and committed group of employees who manage inventory, fleet and performance - IHS is the driving force that connects our customers with the industry's best products and services for DISH.
Job Duties and Responsibilities
This is a position in the Command Center Organization within In Home Services. The Command Center is an organization consisting of five different strategic teams, all focused on optimizing efficiency in the field. This role will have the opportunity to interact with internal and external customers across the country. Accuracy, timeliness and effective communication are expectations for success in the Command Center. A Data Analyst will also have the ability to identify and implement innovative strategies and projects.
Key Responsibilities:
- Nurture and enhance our relationships with Field Managers, leveraging both quantitative and qualitative insights from data sources across the enterprise
- Collect, model, analyze, report, and present large amounts of data with meticulous attention to detail
- Garner key insights from data and communicate these findings to key stakeholders to help make data-driven decisions. Key technologies include SQL, Python, R, Tableau, Microsoft, and Google suite of tools
- Leverage AWS services for data storage, processing, and analytics
- Employ creativity and critical thinking in problem-solving and achieving business goals, using statistical techniques, advanced approaches, and/or new technologies
- Develop and deliver recommendations for continuous improvement to internal and external field management, executives, and other business partners
- Foster engagement and excitement around initiatives during presentations
- Conduct long-term and short-term data analysis focusing on increasing productivity and lowering fixed and variable costs while improving customer experience
Skills, Experience and Requirements
Education and Experience:
- Bachelor's Degree with a focus in Business or related field (Business Analytics, Finance, Business Development Economics, Statistics, Mathematics, Education); Master's Degree a plus
- Experience with SQL, Python, R, Tableau, AWS, Snowflake, and Excel required
- Experience in projects manipulating large datasets required
- Experience translating data to actionable insights required
Skills and Qualifications:
- Excellent facilitation skills, strong desire to communicate in all settings
- Apply objective, analytical, and orderly thinking to the analysis of complex problems
- Embrace the Adventure, willing to take risks, try innovative approaches, be adaptable to change, and learn from failures
- Demonstrate Curiosity, strong desire to learn and add value to all aspects of the DISH business
Visa sponsorship not available for this role
Salary Ranges
Compensation: $72,400.00/Year - $103,400.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
What the Team is Saying
What We Do
Tune into the innovation, collaboration and culture that our team members bring to the office every day. We want you to be a part of our journey to build the next generation of technology that transforms the way the world communicates. Our team members are the key to our history of groundbreaking innovation and our continued progress. If you bring an inquisitive curiosity, a sense of pride in your work, an openness to adventure and a drive to win, we’ll provide the structure to take the next step in your career. This is more than just another job, this is your launchpad to achieve your potential and a community dedicated to your growth.
Why Work With Us
At EchoStar, we work to create opportunity and cultivate an environment where people thrive. Between our brands, our partners, our teams and our customers, the opportunities are endless. Get started on your next career adventure with EchoStar!
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EchoStar Offices
OnSite Workspace
All team members are in person at one of our locations across the globe. We proudly call Colorado home with several corporate offices in the Denver-Metro area and 4,000+ team members in the Denver-Metro area.
