Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We're building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve.
Job Summary
As a data analyst, you will quickly gain a deep understanding of our B2B business and use data to identify trends/opportunities and drive actionable insights into the hands of organizational stakeholders in support of revenue growth and customer retention. The ideal candidate is bright, inquisitive, analytical, technically proficient, detail-oriented, and has a minimum of 2 years of advanced data & analytics experience, preferably for a large sales organization of a subscription-based business.
Responsibilities
- Analyze complex sales/marketing data sets to identify trends, patterns, insights, and opportunities to increase revenue, improve sales operations/performance and decrease customer attrition.
- Conduct pricing, product, propensity to purchase, customer segmentation and revenue forecast analyses.
- Fulfill ad hoc requests from stakeholders for data, reports, and one-off analyses.
- Design and build data visualizations to present analyses in clear, compelling, and easy-to-understand ways using Excel and PowerPoint.
- Develop, maintain and monitor dashboards and reports to track key sales & marketing performance indicators (KPIs).
Qualifications
- Minimum 2 years of data and analytics experience.
- Demonstrated ability to tell a compelling story using data.
- Strong problem-solving and decision-making skills, even in the absence of complete information.
- Proactive learner with a self-starter mentality and sense of urgency.
- Exceptional organizational skills and attention to detail.
- Ability to prioritize and manage multiple projects simultaneously.
- Persuasive communication and interpersonal skills with the ability to work effectively both independently and as part of a cross-functional team in a fast-paced, deadline-driven environment with minimal supervision.
Technical Skills
- Minimum 2 years of advanced SQL experience.
- Experience using GCP, BigQuery, Tableau (or other BI tool), Salesforce Lightning and advanced Excel (e.g., Coefficient, charts, graphs, pivot tables, VLookups, etc.).
- Experience with Python and R is a plus.
Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with Altice will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $77,112.00 - $100,000.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City
Top Skills
What We Do
We are one of the largest broadband communications and video services providers in the United States, serving nearly 5 million residential and business customers across 21 states with an advanced portfolio of connectivity services, including Optimum Fiber Internet, Optimum TV and Optimum Mobile.
We also operate Optimum Media, an advanced advertising and data business, which provides audience-based, multiscreen advertising solutions to local, regional, and national businesses and clients, as well as hyper-local and international news networks through its News 12 and i24NEWS brands.
The way we interact, connect, and communicate evolves every day, with faster, more accessible, and more secure products and services, making it easier than ever to come together when we need it most. Whether it’s through connectivity in the home or on the go or through local news, national news, and more, Altice USA’s brands make it easier for consumers, businesses, communities, schools, hospitals, and everyone in between to connect to the things that matter most to them.
Central to how our company operates is the idea of reinvention - fearless reinvention. And to meet the needs of our customers, we have built a company and team that is equipped to deliver on the Altice USA promise and one that is reflective of the many diverse communities we serve. Altice USA employees are driven, innovative, and know how to lean in and use their voices to challenge ideas and celebrate one another, understanding how they, as individuals, impact the greater team and our customers for the better.
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Altice USA Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.