Operations Analytics at Hinge Health supports all teams under the department’s umbrella. Stakeholders span product managers of our internal electronic medical record system, clinical leadership (physical therapists, health coaches, NPs, MDs), workforce management, support teams, and business operations. As a Data Analyst, you’ll be working directly with our clinical leadership team to improve day-to-day decision-making through actionable reporting and data insights. You will be a highly-visible, trusted partner for our operations leaders working on problems that haven’t been solved before at this scale in the digital health space.
What You'll AccomplishPartner with operations leaders to identify data visibility gaps and opportunities
Build scalable reporting that measures team performance and SLA-adherence in real time
Conduct root cause analyses and deep dives to understand drivers of operational inefficiencies
Advance the maturity of the team and organization through data modeling, development of best practices and frameworks, and leveraging AI capabilities for stakeholder self-service
2+ years of experience as a data analyst, product analyst, analytics engineer, data scientist
Strong SQL skills, BI-tool mastery
Strong data visualization and communication skills with the ability to synthesize and tailor complex insights to manager-level stakeholders
A high attention to detail and the ability to QA data at a glance or in depth
Bachelor’s Degree in Data Science or related technical degree
Ability to work autonomously and with minimal guidance
Ability to work directly with stakeholders to deeply understand problems and brainstorm solutions
Skilled at navigating vague and ambiguous problem statements
Can self-manage projects with many moving parts, taking ownership of project outcomes and delivering measurable business impact
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
What You’ll Love About UsInclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We’ve noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We’ll never ask for financial details during the hiring process and only use “@hingehealth.com” emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to [email protected].
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to [email protected].
Skills Required
- 2+ years of experience as a data analyst, product analyst, analytics engineer, or data scientist
- Strong SQL skills
- BI-tool mastery
- Strong data visualization and communication skills, able to synthesize insights for manager-level stakeholders
- High attention to detail and ability to QA data at a glance or in depth
- Bachelor's Degree in Data Science or related technical degree
- Ability to work autonomously and with minimal guidance
- Ability to work directly with stakeholders to deeply understand problems and brainstorm solutions
- Skilled at navigating vague and ambiguous problem statements
- Can self-manage projects with many moving parts and deliver measurable business impact
Hinge Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hinge Health and has not been reviewed or approved by Hinge Health.
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Healthcare Strength — Healthcare coverage is described as extensive, including medical, dental, vision, and mental-health support with employer-covered premiums. Coverage is reinforced by travel support for care when needed and access to fertility and other specialized services.
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Inclusive Benefits Coverage — Benefits explicitly cover gender-affirming care, reproductive healthcare travel, and family-building support such as fertility preservation, surrogacy, adoption, and IVF. These provisions indicate attention to diverse needs across employees and dependents.
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Leave & Time Off Breadth — Time-off programs include flexible or unlimited PTO and paid parental leave. Remote-friendly policies and wellness supports further complement time away.
Hinge Health Insights
What We Do
Hinge Health is pioneering the world's most patient-centered digital hospital, starting with musculoskeletal health. Hinge Health's back and joint pain care pathways combine wearable sensor-guided exercise therapy with behavioral change through 1-on-1 health coaching and education.
Why Work With Us
When people go to work at Hinge Health, they take on more than a job—They have the opportunity to be a leader in the health space, while changing the lives of patients suffering from chronic pain. Hinge Health is a place where employees can experience continuous growth and development, a culture of feedback and open communication, and mutual trust.
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