Data Analyst, US Consumer Services

Data Analyst – Denver, Colorado

Do you want to make a global impact by developing and optimizing data analytics around U.S. Consumer Services performance including customer acquisition, engagement and usage with variations on retail and digital trends? Are you a data-driven and proactive professional who excels in a dynamic, fast-paced environment? Does joining a global company that invests in its people and builds their capabilities to adapt, develop, and innovate sound interesting to you? Then it is time to join Western Union as a Data Analyst.

Western Union powers your pursuit. 

In this role you will support the overall US Consumer Services organization by interacting with key stakeholders across the organization to access data and then present out analytics on performance. You will also help to establish a wide variety of new processes and analytics for the Consumer Services team.

Role Responsibilities

• Develop, implement, and maintain leading-edge analytics systems, while taking complicated problems and building simple frameworks.
• Identify trends and opportunities for growth through analysis of complex datasets.
• Refine existing data sets and optimize existing reporting & dashboards for improved business insights to drive improved decision-making.
• Create best-practice reports, dashboards and presentations based on data mining, analysis, and visualization.
• Evaluate internal systems for efficiency, problems, and inaccuracies, and develop and maintain protocols for handling, processing, and cleaning data.
• Work directly with functional areas to gather requirements, provide status updates, and build relationships.

Role Requirements

• MBA or Master’s degree in analytics field is a plus
• 1-2 years of data & analytics experience
• Experience in Basic Python or R (Beginner) preferred
• Experience in Snowflake (Beginner) preferred
• Experience in PowerBI or Tableau (Intermediate) required
• Experience in SQL (Advanced) required
• Proficient in synthesizing complex data sets
• Ability to communicate complex topics in a simple way

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The base salary range is $ 60,400 - 80,500 USD per year, total on target compensation includes a base salary plus annual incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the below benefits specific to your location and note that your recruiter may share additional role-specific benefits during your interview
process or in an offer of employment.

Your US specific benefits include:

• Flexible Time off  
• Medical, Dental and Life Insurance 
• Parental Leave 
• Global Adoption Assistance
• 4% Western Union Contribution to 401K  

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex

(including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.