Data Analyst - Upstreams

Data Analyst - Upstreams

You will join the team in delivering insight and analysis which allow ClearScore to rapidly scale and deliver a seamless experience for our users. Analysts play a key role within ClearScore, driving strategy and key decision-making, which ultimately benefits our users, partners, and other teams within the business.

ClearScore has an amazing analytical community which includes Data Analysts, Scientists and Engineers. The community works collaboratively to ensure a landscape in which team members can develop their full potential and deliver maximum business impact.

ClearScore is both a free credit score and report service and the UK’s leading consumer credit marketplace. The New Product Development team designs the annual update of the ClearScore product. This includes delivering innovative new features which improve user engagement and make use of new commercial partnerships, datasets and technologies.

Working in this team you will play a key role in delivering analysis to support the launch of new releases, by helping our team of predominantly Product Managers and Designers better understand our users and focus on the most valuable opportunities which will make an impact. You will also have the exciting opportunity to contribute to building prototypes of new features which are powered by data.

What you will be doing:

• Work closely with the team (of predominantly PMs and Designers) to help them better understand our users from data, and focus on the most valuable new in-product opportunities which will make an impact.
• Help us validate new product ideas, by contributing to building data-elements and models of new feature prototypes, in Databricks with DBT.
• Analyse the performance of our major product releases from an engagement and UX perspective to inform future releases.
• Build business-case models to determine the feasibility of new commercial opportunities.
• Contribute to how we rank and target content within our Product to best personalise the user experience.
• Help setup and evaluate any Product A/B tests including False Door tests.

Skills we'd love you to have

• You must possess advanced SQL and Excel skills.
• You have basic DBT (Data Build Tool) skills to deliver data models in Databricks which will underpin new feature prototypes or dashboards
• Experience using Databricks or other data platform tools such as GCP, and ideally data visualisation tools such as Amplitude, Databricks or Domo
• Experience of Product Analytics (and using techniques such as Segmentation Analysis, Funnel analysis, Cohort Analysis) and have basic stats knowledge.
• Ability to plan and prioritise your own workload.
• You have a desire to learn and enjoy working collaboratively, with a desire to contribute to our culture.
• You do not need to fit into a stereotype: we are really committed to closing our gender gap and are actively trying to create an environment where you, as an individual, can thrive.
• Strong quantitative and numerical skills.
• Python skills are a bonus.

Why ClearScore?

ClearScore is the UK's #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions.

Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do.

Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

If you feel like this could be the place for you, apply and our Talent team will be happy to share more.

Benefits:

• 25 paid holidays and a “duvet day” on your birthday
• Hybrid Work Environment
• Private health and dental cover - including mental health support through Bupa 
• GP office visits
• Life assurance scheme
• Up to 6% matched pension
• Regular Lunch and Learns with guest speakers
• Dog-friendly office
• Daily breakfast and free snacks
• Access to discounts via Cobens Extras 
• Free sports and social clubs
• Continued investment into learning and development 
• Leadership-led training
• In-house psychotherapist
• Financial coach to help you plan and achieve your goals
• No clock-watching culture
• Generous maternity and paternity plans
• Culture and inclusion representatives
• Transparent pay structure and a career growth plan

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

Our Hybrid Model

We embrace a dynamic hybrid work environment that balances flexibility with collaborative in-person experiences. Our approach is designed to foster innovation, team connection, and individual productivity.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face-to-face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities.

What This Means for You:

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
•  Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule

We’re committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work!

Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations.