Senior Product Analyst

At Attentive, we're revolutionizing the way businesses connect with their customers. Our AI-driven marketing platform infuses intelligence into every stage of the consumer journey, helping brands deliver hyper-personalized messages at scale. With a mobile-first approach, engaging two-way conversations, and enterprise-grade technology, we're driving billions in online revenue for leading brands worldwide, including CB2, Urban Outfitters, GUESS, Long John Silver’s, and Wyndham Resort. But we're not just about SMS and email—by expanding our AI capabilities to enhance multiple products and channels, our goal is to help make every interaction more meaningful. As a member of our team, you'll be at the forefront of this innovation, helping to shape the future of customer communication.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

Who we are

The Product Analytics team is at the forefront of Attentive innovation, measuring results and delivering insight on new AI products. We are looking for a Product Analyst to be the resident expert on Attentive AI, as well as other products. Product analysts at Attentive are strategic thought partners to the Product Management organization and Strategy teams. Responsibilities include measuring results & delivering insights on new products across their development lifecycle: experimentation, launch, post-launch and at scale. Product analysts help define the trajectory of new product launches, identify areas of opportunity within existing launches / mature products, and provide recommendations to product managers and the executive team to inform the product roadmap. 

This role is crucial to Attentive & our clients’ success and has high leadership visibility. Ideal candidates love breaking down complex problems, building solutions, delivering actionable and data-driven insights, and working in a fast-paced, dynamic environment.

Why Attentive needs you

• Partner with product managers & engineers to measure results of & deliver insight on products across their lifecycle: experimentation, launch, post-launch and at scaleIdentify key metrics and insights to track progress of highest priority initiatives including Attentives’ suite of new AI products
• Develop analytics frameworks to run AB tests and measure the success of product features and initiatives
• Uncover insights to help identify new product opportunities that maximize performance of marketing programs for Attentive clients 
• Present recommendations to product organization & executive leadership

About you

• 3+ years of relevant work experience in analytics, data science, or business intelligence with experiencing using a data visualization tool (Looker, Tableau, Qlikview, MicroStrategy)
• Experience using, writing and optimizing SQL queries in a business environment
• Knowledge of statistics and experience running A/B tests 
• Knowledge of data warehouse technical architecture, infrastructure components, ETL and reporting/analytic tools and environments
• Ability to execute fast-paced and dynamic projects in a highly organized manner You have an inherent curiosity and analytic follow-through; you can’t help but ask “why?” and love using data and logic to explore potential solutions 
• Experience effectively communicating the results of analyses with stakeholders to drive strategy decisions
• Bachelor's degree in Computer Science, Mathematics, Statistics, Finance, or equivalent work experience

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

- The US base salary range for this full-time position is $110,000 - $150,000 annually + equity + benefits

- Our salary ranges are determined by role, level and location

Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.