Data Analyst - Product

First Things First - What We Can Offer You

• Leave to foster personal connections, health & overall well-being
• Emloyee Assistance Program
• Generous Parental Leave Program
• Paid Volunteer Leave Days
• Public Holiday Exchange Scheme
• Delicious, free, chef-prepared lunch daily on site
• Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time!
• Talent Referral Program – get rewarded for referring a friend to join our team!
• Casual dress and relaxed office environment
• Fun team camaraderie and events
• Opportunities for career progression and development
• Diverse training & internal networking opportunities across all of our product lines
• A range of other fantastic benefits!
• Check out our website for more about working at Simpro Group https://www.simprogroup.com/uk/company/careers#positions

The Job

We currently have an exciting opportunity for a talented and analytically minded Product Data Analyst. Based out of our global HQ in Brisbane or our Melbourne office, and reporting to the Director of Product Management, this role will be instrumental in enabling strategic decision-making across Simpro Group's product portfolio. The ideal candidate will bring a strong foundation in data and business analysis, with an interest in SaaS and product ecosystems.
This is a Brisbane- or Melbourne-based role. To be considered, you must be eligible to work legally in Australia on a full-time basis.

What You’ll Do

As a Product Data Analyst, you will work across multiple brands within the Simpro Group to support product strategy, planning, and portfolio-level decisions through data-driven insights. You will collaborate closely with product managers, stakeholders, and cross-functional teams to:

• Design and execute analyses that inform strategic product decisions.

• Identify trends and opportunities across customer segments, industries, and geographies.

• Support portfolio segmentation and workflow alignment efforts.

• Contribute to win/loss and competitive insights.

• Assist in the preparation, alignment, and analysis of core business objects across our product suite.

• Build dashboards and tools that enhance visibility into product and customer behaviour.

• Contribute insights that help define what operational and performance data should be surfaced to customers, supporting our broader BI and data experience initiatives.

This is a unique opportunity to help shape the future of field service management technology through evidence-based insights that influence strategic direction.

What You’ll Bring

• 2–5 years of experience in data analysis, business analysis, or product analytics in a SaaS or technology context.

• Proficiency in tools such as SQL, Excel / Google Sheets, and a modern BI tool (e.g., Looker, Power BI, Tableau), as well as experience working with product analytics platforms (e.g., Pendo, Mixpanel).

• Experience working with structured survey data and large datasets.

• Strong problem-solving skills and attention to detail.

• Ability to synthesise complex data into clear recommendations and visualisations.

• Excellent communication skills and a team-oriented mindset.

• Familiarity with field service management or B2B SaaS is a plus.

Core values required of all Simpro, AroFlo, BigChange & ClockShark employees:

While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us:

We Are One Team

We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply. .

Visit simprogroup.com/au/company/careers to learn more about us and our values.

We would like to take this opportunity to thank all candidates for their application.

*Please note, no agencies will be accepted in the recruitment of this role.