We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job DescriptionPrimary Responsibilities
As a team member, you may carry out various activities:
Sample Registration and Review:
Enter client job information and register samples associated with work/test codes.
Administrative Data Entry:
Perform basic data entry tasks (e.g., entering new client information into the database); data cleanup (e.g., updating client records); retrieval and formatting of data for later use; etc.
Billing Support:
Generate invoices for clients; reconcile payments with corresponding invoices; follow up and notify clients regarding overdue payments.
Report Preparation:
Prepare laboratory reports or other types of reports.
Manage and present reports as trained and assigned in a Laboratory Information Management System (LIMS) or other database system to ensure accuracy of the information in reports.
Sales Support:
Prepare quotations; enter client data into the CRM system; maintain CRM records; conduct client research; etc.
Specific Responsibilities
At all times, complies with SGS Code of Integrity and Professional Conduct.
Performs other data quality verification functions as assigned in the future.
Provides reports documenting reviews and changes where required.
Ensures lab deadlines are met and the RBS Team Coordinator (or section Lab Manager in their absence) is notified immediately if the turnaround time specified cannot be met.
Adopts and supports specific operational improvement activities as communicated by the RBS Supervisor. These projects will focus on the improvement of quality and efficiency.
Looks for efficiency gains in your section by being aware of new technologies and reviewing existing procedure.
Able to respond to technical queries.
Participate in scheduled weekly or monthly meetings with team members, laboratory affiliates, and supervisors as needed to ensure that immediate and ongoing issues are addressed.
Performs other related duties as may be assigned either in support of departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
Ensures work area in RBS is kept clean and presentable at all times.
Remains familiar with SGS quality assurance procedures.
Complies to all SGS QHSE and HR policies and procedures.
Skills Required
- Experience with Laboratory Information Management Systems (LIMS).
- Experience using CRM systems and performing sales support data entry.
- Proficient data entry, data cleanup, retrieval, and formatting skills.
- Ability to prepare and manage accurate laboratory reports.
- Experience generating invoices and reconciling payments.
- Familiarity with quality assurance procedures and QHSE/HR policies.
- Ability to meet lab deadlines and communicate turnaround issues.
- Ability to respond to technical queries and participate in team meetings.
SGS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SGS and has not been reviewed or approved by SGS.
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Healthcare Strength — Core medical, dental, and vision coverage is part of the U.S. package and is generally viewed as adequate even if not standout. Company information also underscores healthcare coverage as a standard element of the offering.
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Retirement Support — A 401(k) is commonly included in the U.S., and group disclosures reference post‑employment benefit plans in select regions. These components provide a baseline of retirement security beyond core pay.
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Strong & Reliable Incentives — Annual incentive/bonus structures are part of the compensation mix and cited positively in some regions and roles. Punctual pay is also highlighted as a plus.
SGS Insights
What We Do
SGS is the world's leading Testing, Inspection, and Certification company, providing quality and safety control services.
