Team: FES Commercial (Fanatics ONE Loyalty & FanaticsApp Reports to: Data Analytics Manager, FES Commercial
Job SummaryAs the Performance Analyst III, you will play a key role in supporting the growth and success of Fanatics ONE (Loyalty) and FanaticsApp. Reporting to the FES Commercial Data Analytics Manager, you will be responsible for gathering and analyzing data across loyalty and app engagement, identifying trends, and providing actionable insights to inform strategies that drive member engagement, retention, and revenue. This role is ideal for an adaptive and detail-oriented individual who thrives in a fast-paced environment and has a passion for leveraging data to drive business decisions.
Key Responsibilities- Collect, clean, and organize large datasets from Fanatics ONE (Loyalty) and FanaticsApp to support engagement, retention, and revenue analysis.
- Develop and maintain reporting dashboards to track performance metrics, including member engagement, FanCash earn/burn, tier progression, app DAU/MAU, retention/churn, and other KPIs across user segments.
- Conduct ad hoc analyses to support strategic decision-making and uncover opportunities for growth and efficiency across the loyalty and app ecosystems.
- Collaborate closely with the Sr. Performance Analyst, the Performance team, and key business stakeholders across Loyalty, App Product, and Marketing to provide the foundational data needed for strategic insights and initiatives.
- Identify and communicate key trends, anomalies, and opportunities in engagement and loyalty performance metrics to stakeholders.
- Partner with cross-functional teams (Product, Engineering, Marketing, Data Engineering) to ensure alignment and accuracy in data and reporting.
- Continuously optimize data processes and reporting workflows to enhance efficiency and scalability.
- Bachelor's degree in Business Analytics, Data Science, Economics, or a related field.
- 4+ years of experience in data analysis, customer analytics, or related areas, preferably within loyalty programs, mobile app/product analytics, or the sports, betting, or technology industry.
- Strong analytical skills with experience in data collection, analysis, and visualization tools (e.g., Sigma, Excel, SQL).
- Exceptional attention to detail and the ability to work with large datasets while ensuring accuracy.
- A self-starter mindset with a proven ability to learn quickly and adapt to changing priorities.
- Solid understanding of loyalty program mechanics (points/rewards economics, tiering, redemption behavior) and/or mobile app engagement KPIs (funnels, retention curves, DAU/MAU) is a plus.
- Excellent organizational skills with the ability to manage multiple projects and deadlines.
- Clear and concise communication skills to present findings effectively to both technical and non-technical stakeholders.
- A passion for data-driven decision-making and solving complex problems.
- Experience with DBT, Snowflake a plus.
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/
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Skills Required
- Bachelor's degree in Business Analytics, Data Science, Economics, or a related field
- 4+ years of experience in data analysis, customer analytics, or related areas
- Experience with data collection, analysis, and visualization tools such as Sigma, Excel, and SQL
- Strong analytical skills and experience working with large datasets accurately
- Ability to learn quickly and adapt to changing priorities
- Understanding of loyalty program mechanics and/or mobile app engagement KPIs
- Organizational skills to manage multiple projects and deadlines
- Clear and concise communication skills for technical and non-technical stakeholders
- Experience with dbt and Snowflake
Fanatics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fanatics and has not been reviewed or approved by Fanatics.
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Strong & Reliable Incentives — Incentives like annual bonuses and overtime opportunities are common, supporting higher total compensation especially in corporate roles. Seasonal premiums and performance bonuses are also cited across roles.
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Healthcare Strength — Multiple medical plan options, mental-health services, and wellness programs are highlighted as core offerings. Additional supports like HSAs/FSAs and condition management further strengthen the health package.
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Parental & Family Support — Paid maternity and paternity leave, fertility benefits, adoption assistance, and gender-affirmation coverage are explicitly included. Childcare support and backup care resources are also referenced.
Fanatics Insights
What We Do
Transforming the licensed sports industry through an innovative vertical e-commerce model that allows Fanatics to quickly design, manufacture and distribute high-quality fan gear across retail channels, better serving the real-time expectations of leagues, teams, fans and retailers in today’s mobile-first, on-demand culture.
Why Work With Us
You don't have to love sports to work here (though we love sports fanatics as well!). Fanatics is an industry leading, multi-billion dollar, international, privately held company with a casual, lofty space in the heart of Downtown Boulder. We have the advantages of a startup, without the pitfalls.
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