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Félix seeks to empower Latinos in the US to care for what matters most back home. #JuntosWeSucceed
The Role
Analyze fraud trends and monitor metrics (fraud losses, false positives). Build dashboards, features, rules, and models to detect and prevent fraud. Perform human-in-the-loop reviews, collaborate with Risk Operations, Payments, Growth, and senior management, and improve operational feedback loops.
Summary Generated by Built In
About Us
At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before.
We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, the Félix founders were selected as “Endeavour Entrepreneurs” and were recipients of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers. We are all owners of Félix, driven by a bias for action and a true experimentation spirit to get shit done with urgency and focus.
Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence. We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better. We are building the future, today.
About The Role
We are looking for a passionate Data Analyst with experience in risk and fraud prevention. The successful candidate is someone who can identify risky patterns and behaviors in customers and turn them into actionable insights through rigorous analysis. You will work closely with Risk Operations, Payments, Growth and Senior Management.
You must be dynamic, collaborative, and proactive. This role is key to unlocking healthy growth and supporting business units to better understand and mitigate risk vectors. The work will empower millions of Latinos in the United States like no other company does at the moment.
Responsibilities
- Be the clThis role will be responsible for key performance metrics such as fraud losses, false positives, and operational efficiency
- Deep dive into past and ongoing fraudulent trends and provide data-driven insights to create solutions to problems as well as dashboards for constant monitoring
- Build and maintain fraud features, rules, and models in response to evolving fraud behaviors
- Execute human-in-the-loop reviews to complement automated systems
- Review operational processes and systems and build feedback loops to drive improvements
- These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
Requirements
- Bachelor's degree in Mathematics, Economics, Computer Science, Information Management, Statistics, or a related discipline.
- 3-5 years of work experience as a Data Analyst
- 2+ years of work experience in Risk, Fraud investigations, trust & safety
- Advanced SQL ability
- Strong knowledge of and experience with reporting packages (Looker, Tableau, or similar business intelligence tools), and programming (Python, knowledge of Python ML libraries is a big plus)
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information to draw meaningful insights from complex data sets with attention to detail and accuracy
- Adept at queries, report writing, and presenting findings
- Curious and love to go deep into the data to find fraudsters
- Advanced English level
Why this role matters
You’ll be the connective tissue between our users, data, and product decisions. Your work will directly shape how we prioritize, where we focus, and how fast we grow!
What We Offer
- Competitive salary
- Initial stock options grant
- Annual performance bonus
- Health, dental, and vision plans
- Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it.
- Continuous learning opportunities
- Unlimited PTO
- Paid parental leave
- Empowering opportunities for growth in a dynamic entrepreneurial environment
Equal Opportunity Employer
At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.
Want to learn more about our privacy practices? Check out our Privacy Policy.
Skills Required
- Bachelor's degree in Mathematics, Economics, Computer Science, Information Management, Statistics, or related discipline
- 3-5 years of work experience as a Data Analyst
- 2+ years of work experience in Risk, Fraud investigations, trust & safety
- Advanced SQL ability
- Experience with reporting packages (Looker, Tableau, or similar BI tools)
- Programming in Python
- Knowledge of Python ML libraries
- Strong analytical skills; ability to collect, organize, analyze, and disseminate complex data
- Adept at queries, report writing, and presenting findings
- Curiosity and willingness to deeply investigate data to find fraudsters
- Advanced English level
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The Company
What We Do
At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before. We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, the Félix founders were selected as “Endeavour Entrepreneurs” and were recipients of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers.
