Job Description:
About the Role:
As a Data Analyst, Fraud you will be part of Remitly's Identity & Trust Analytics Team and will report to one of our Director's of Analytics. You will apply data science and analytics techniques to drive rapid, rational decision-making for Remitly's EU & International business. You will understand internal fraud systems, understand regional differences/priorities and customise solutions for various regions. You'll be tightly integrated with Remitly's Business Management Function and collaborate on regional solutions. You will relentlessly improve the experience for good customers by partnering with program and product managers, engineers, analysts, and designers. This is a hybrid role that requires 2-3 days a week in the London office.
You Will:
- Become an expert on Remitly's Payments Fraud (Scams, Chargebacks, Promo Abuse) data, experience, policy, and regulatory requirements
- Build a unified understanding of how our data, customer experiences, and goals align
- Create metrics to balance risk vs. reward, performance of systems and operational effectiveness
- Collaborate with Business Management to continuously improve customer experience and deliver on business goals
- Design experiments, read A/B tests, and perform ad hoc analyses
- Formulate hypotheses, design and evaluate product experiments
- Generate insights and help define & execute longer term product strategies and roadmaps across multiple product teams
You Have:
- 2+ yrs in an analyst role or similar professional experience in risk, fraud, fintech, operations, marketing
- Experience in any type of adversarial analysis such as risk, fraud, trust & safety is preferred
- Bachelor's degree in mathematics, engineering, economics, or another quantitative field (or equivalent additional experience)
- 2+ yrs of experience using SQL for analysis (Python, R, statistical analysis, and modelling a bonus)
- Foundational statistical knowledge
- Experience distilling business problems from discussions, developing hypotheses, building an analytical framework, carrying out an analysis, and writing a clear recommendation
- Strong data communication skills, including data visualisation, technical writing, and business writing
- Experience finding creative solutions within the constraints of complex systems and policies
#LI-Hybrid
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
What the Team is Saying
.png)
.JPG)
.png)
.JPG)
What We Do
Since 2011, Remitly has been tirelessly delivering on our promises to our customers sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 2,700 employees across 10 offices who are growing their careers while having a positive impact on people globally.
Why Work With Us
We are united through our vision to transform lives with trusted financial services that transcend borders. We accomplish our vision by relentlessly focusing on culture via our cultural values. That starts with putting customers at the center of everything we do, and includes investing in the growth & development of our team.
Gallery
Remitly Teams
Remitly Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
As a global team, we are connected through our customers, and vision – not our location. Our employees can live and work with flexibility, while prioritizing in-person touchpoints to come together for moments that matter.
