Data Analyst, DOC

Title:                           Data Analyst

Unit:                            Behavioral Health Compliance

Reports to:                  Data Analytics Manager

Status:                         Full Time; Regular; Non-Exempt

Salary Range:             $35.72 per hour (approximately $65,000 annually)          

Location:                    Long Island City, Queens

Days/Hours:                Monday-Friday 9am-5pm, one remote day/week (after 90 days)

Organization Overview:

The Fortune Society, Inc. (Fortune) has been working since 1967 in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation’s preeminent reentry and justice-informed service organizations, providing formerly incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities.

Fortune has grown steadily over the years to an agency with close to $90 million in annual budget with just under 600 staff. We anticipate that we will keep growing, both in size and depth of service. Fortune has a dual mission: both advocacy and service. The advocacy portion of our mission focuses on building a more just criminal legal system and reducing the barriers to reentry into society. The service side of Fortune has evolved to encompass a broad range of programs that started with employment and education and now includes a robust array of services, among them: alternatives to incarceration, supervised release, court advocacy, discharge planning within correctional facilities, licensed substance use and mental health treatment, a housing continuum ranging from emergency and transitional through permanent congregate and scattered site housing, assistance in obtaining benefits, a care management unit, HIV services, a food and nutrition program, and an arts program. Each service we provide is informed by the needs of the population we serve. Fortune currently serves approximately 14,000 people a year. Our program models are recognized, both nationally and internationally, for their quality and innovation. We have locations in Brooklyn, The Bronx, Manhattan, and Queens.

Position Summary:

The Fortune Society’s Behavioral Health division, which includes outpatient treatment services, outpatient mental health services, Health Home care management, HIV+ health services, and Insurance Billing & Compliance, is rapidly expanding. To strategically support this growth, the division has an open position for a data analyst who, under the leadership of the Data Analytics Manager,  will analyze and report out on various data points for Fortune’s Behavioral Health practice and its programming, with a particular focus on the department’s new Department of Corrections initiative.

This is a growth position for the right candidate who can input, aggregate, and analyze multiple data sets, anticipate the logical next steps, and work closely with senior management to use data analysis to inform operational best practices.

Core Competencies:

Mission and Fit: Embodies Fortune’s mission and values and will be an effective member of the team in furthering both. The candidate should exhibit compassion and understanding for our participants (wherever they are in their re-entry process) and embrace Fortune’s core value that none of us should be measured against the worst things we have done.

Analytical Thinking: Effectively analyze and synthesize data from multiple internal and external systems to produce accurate, timely reports. Identify trends, risks, and performance gaps; anticipate next steps; and provide data-driven insights to support operational planning, forecasting, and contract compliance.

Project Management: Manage projects successfully throughout project lifecycle from inception to delivery with a results-driven mindset. Ensure data integrity through consistent monitoring, validation, and quality control. Identify errors or inconsistencies, implement corrective actions, and train staff as needed to maintain compliance with regulatory, contractual, and billing requirements. Demonstrate strong attention to detail and accountability in all data-related work and project timelines.

Collaboration: Partner effectively with program leadership, EQI, IT, and clinical staff to support data analysis and reporting. Communicate complex data clearly and professionally to diverse audiences, translating findings into actionable recommendations while working in a culturally responsive and team-oriented manner.

Essential Duties and Responsibilities:

• Directly run reports and conduct ongoing analyses using the agency’s internal databases such as CaseWorthy and EHR, as well as various external contract databases;

• Monitor data entry from staff for accuracy and train/retrain staff as required;

• Advise supervisor on performance trends related to myriad behavioral health contract goals and generate mid-month analysis reports on key metrics, including preliminary forecasting for the month’s Critical Indicators outcomes;

• Coordinate with the Evaluation and Quality Improvement (EQI) team and IT team to develop and update tools that measure KPI’s and track milestones;

• Obtain a working knowledge of the department’s billing practices to serve as a backup to claims billing when necessary;

• Some administrative support required;

• Perform other duties as assigned.

Qualifications:

•   Bachelor’s degree in statistics, public health, human services, or other related field;
• Minimum of 1 year of solid experience with data analysis/management;
• Must have a thorough knowledge of MS 365, including Excel, and a willingness to learn multiple data platforms;
• Must be detail-oriented, tech-savvy, and results-driven;
• Ability to work with people from diverse backgrounds in a culturally competent manner;
• Strong written and verbal communication skills with a proven ability to multitask in a fast-paced, dynamic environment across multi-functional teams.

We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission.  Relevant personal experience is a plus.

Travel Requirements: This position may require occasional travel to other Fortune locations throughout New York City. 

Physical Demands:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.

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