The Data Analysis Manager will have the opportunity to work with exciting technologies and data sets to develop next generation solutions for Citizens. In this role, you will be responsible for tracking the uptake of data and analytics initiatives by the business and measuring the value of those analytics initiatives. You will also ensure that the business adapts to insights provided by analytics outputs. You will thrive in this role through your data driven mindset and your ability to work collaboratively in cross-functional teams, ensuring understanding of data and recommending innovative solutions to streamline operational processes.
Most importantly, you’ll feel valued for who you are and supported to achieve what’s important to you, personally and professionally!
Primary responsibilities include
- Interface with business sponsors to affect change as data and analytics solutions are deployed; validate solution and connect outputs of use cases with those responsible for taking action.
- Identify business process improvements to be made as a result of analytics insights.
- Track uptake of data and analytics initiatives by the business.
- Measure the value of specific analytics initiatives and track the increase in business profitability that can be claimed by each individual analytics use case.
- Work closely with the BAL and Data Governance teams to communicate data and analytics successes and plans with the broader business community.
Qualifications, Education, Certifications and/or Other Professional Credentials
- Required Qualifications
- Bachelor's Degree
- Deep knowledge of the business and related processes
- Experience with data and analytics initiatives
- Strong knowledge of CFG enterprise data management standards and processes
- Significant understanding of analytics use cases and capabilities
- Excellent communication and presentation skills
- Preferred Qualifications
- Master's Degree
Hours & Work Schedule
- Hours per Week: 40
- Work Schedule: Monday - Friday
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Skills Required
- Bachelor's Degree
- Deep knowledge of the business and related processes
- Experience with data and analytics initiatives
- Strong knowledge of CFG enterprise data management standards and processes
- Significant understanding of analytics use cases and capabilities
- Excellent communication and presentation skills
- Master's Degree
Citizens Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citizens and has not been reviewed or approved by Citizens.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, with multiple plan options and preventive care highlighted as fully covered. Mental-health support is also emphasized through EAP-style counseling access and app-based support.
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Retirement Support — Retirement benefits are described as meaningful, including an employer match and additional company contributions in some descriptions. Stock purchase features and occasional profit-sharing framing add to the overall retirement-and-wealth picture.
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Leave & Time Off Breadth — Time-off benefits are described as generous, including a substantial PTO bank, paid holidays, and sizeable parental leave. Adoption assistance and emergency backup care are also presented as part of the leave-related support set.
Citizens Insights
What We Do
As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey. We invest in the humans who build the logic, ideas, and innovations that bring new technologies to life. Investments in AI, cloud computing, machine learning and automation provide our engineers the tools that enable us to remain competitive and win in today’s environment. At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens. You’re made ready and so are we. If you're ready to advance your career in technology and security, learn more about opportunity's Citizens offers here: https://jobs.citizensbank.com/digital-transformation
Why Work With Us
We empower the colleagues that power our tech. With growth & upskilling opportunities and sought-after benefits, plus a diverse culture of people and perspectives, we help our colleagues achieve career goals. Because innovation can’t happen without the minds and hearts of our people. Technology is constantly evolving, and we believe you can too.
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