Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
YOUR ROLEIn close collaboration with platform, assets, integration, and product teams, the Data & AI Platform OPS & SRE Lead acts as the guardian of production excellence for Edenred’s Data & AI ecosystem.
The role is responsible for defining, implementing, and coaching Site Reliability Engineering, operational, and FinOps practices across Data, AI, and Agentic workloads—while preserving a strict “you build it, you run it” mindset.
As a player-coach, the role is both operationally hands-on and structurally influential, contributing directly to system design, CI/CD, and architectural decisions.
Responsibilities• Define and operate SRE standards for Data, AI, and Agentic systems (SLOs, error budgets, reliability targets)
• Own observability frameworks (metrics, logs, traces, data freshness, AI signals)
• Own FinOps practices for Data & AI workloads (cost attribution, optimisation, guardrails)
• Define and run incident, problem, and service management practices
• Co-own CI/CD pipelines and guardrails (policy-as-code, quality gates, ..)
• Key member of the Design Authority, validating operability by design
• Player-coach: contribute hands-on to critical systems and coach teams on production readiness
• Share on-call responsibilities with builders, enforce blameless postmortems
• Ensure discovery & fast-track workloads are observable, cost-controlled
• Continuously improve platform reliability, scalability, operational maturity
YOUR PROFILETechnical & Operational• Strong SRE / production engineering background (Databricks multi-workspace/metastore) ecosystem
• Experience operating data platforms, AI pipelines, and agentic systems in production
• Deep understanding of observability, incident management, and reliability engineering
• Solid FinOps knowledge for cloud-native and AI workloads
• Comfortable with CI/CD, automation, and infrastructure-as-code
Player-Coach & Enablement• Hands-on contributor able to dive into complex incidents and designs
• Strong coaching mindset; raises the operational bar across teams
• Ability to embed SRE thinking without centralising ownership
• Pragmatic and automation-first
Collaboration & Influence• Ability to influence design decisions without hierarchical authority
• Clear communicator in high-pressure production contexts
• Comfortable arbitrating trade-offs between reliability, speed, and cost
• Trusted partner of engineers, architects, and product leaders
Apply now and Vibe with Us!
Top Skills
What We Do
Edenred is a leading digital platform for services and payments and the everyday companion for people at work, connecting 60 million users and 2 million partner merchants in 45 countries via close to 1 million corporate clients. Edenred offers specific-purpose payment solutions for food (such as meal benefits), incentives (such as gift cards, employee engagement platforms), mobility (such as multi-energy, maintenance, toll, parking and commuter solutions) and corporate payments (such as virtual cards). True to the Group’s purpose, “Enrich connections. For good.”, these solutions enhance users’ well-being and purchasing power. They improve companies’ attractiveness and efficiency, and vitalize the employment market and the local economy. They also foster access to healthier food, more environmentally friendly products and softer mobility. Edenred’s 12,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day. In 2022, thanks to its global technology assets, the Group managed some €38 billion in business volume, primarily carried out via mobile applications, online platforms and cards. Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC 40, CAC 40 ESG, CAC Large 60, Euronext 100, Euronext Tech Leaders, FTSE4Good and MSCI Europe. Our employees vibe with a passion for customer service, respect, imagination, simplicity and the entrepreneurial spirit that are Edenred’s values. For everyone who wants to experience that vibe, who needs it in their professional life, we want to be the best company to come and work and develop each person who takes part in the Edenred adventure
