Job Description
Looking for new opportunities in your career? Wherever you’re heading, let’s go there together!
Our ambition is to be an exceptional place to work. We will put our very best effort into your personal and professional development – because when you grow, we grow. Whatever your goal is, let’s make each other’s dreams come true. Come grow with us!
Customer Contact Centre in Circle K Business Centre in Warsaw is growing and looking for a professional who is passionate about people and would like to join our global family as:
DANISH SPEAKING CUSTOMER CONSULTANT
We are looking for someone who:Loves to communicate with people and find the best solution for them;
Is fluent in Danish and English (both verbal and written, preferably B2/C1 level) to communicate with Danish customers and colleagues;
Likes to work in fast-paced environment and with various systems;
Is eager to learn new things and develop their skills;
Has previous experience in customer service (it will be considered as an advantage).
Takes care of our customers via phone and email;
Is responsible for card support and account administration;
Manages new orders and registrations;
Advices our customers regarding station campaigns and products;
Provides outbound service and follow-up calls to customers.
Contract of employment
Annual bonus
Private medical care
Cafeteria Platform/Multisport
English lessons subsidized by the company
Group insurance
Attractive discounts for products and services at our stations
Employee stock purchase plan
Employee Assistance Program (Lyra)
Two additional days off (Good Friday, Friday after Corpus Christi) – with the possibility of exchanging for other holidays
Employee Referral Bonus Program
Modern and convenient office that you can virtually visit here - https://goo.gl/maps/CLteHfYcdYMbdESq6
Trainings & possibility to develop skills in a wide international environment
Join Circle K and be part of a global leader in the fuel chain industry, offering a stable and secure career path. Work alongside a remarkable team that values innovation and collaboration, engaging in projects that deliver significant impact on a global scale.
When working with us you can depend upon it that you will not be judged on the grounds of race, national origin, gender, sexual orientation, disability, age, or other legally protected status. Oppositely – we believe that our diverse and inclusive culture helps us create an amazing atmosphere where everybody feels welcome.
Check who we are here: https://youtu.be/td-QGnNnvW0
Want to know even more about us? Take a look at our career page: https://workwithus.circlek.com/global/en/businesscentrewarsaw
Interested?
We encourage you to apply.
We know great companies are built from within, by great people like you. Come grow with us! We´re looking forward to your application.
We hereby inform that in the company Circle K Business Centre Poland sp. z o.o. with registered office in Warsaw an Internal Notification and Follow-up Actions Procedures applies.
The document describes rules for reporting violations of law by whistleblowers. Full content of the above-mentioned Procedure is available here: https://www.circlek.pl/o-nas/procedury-zgloszen
Skills Required
- Fluent in Danish and English (verbal and written, preferably B2/C1)
- Strong communication and customer-focused skills
- Experience handling phone and email customer support
- Ability to work with various systems and in a fast-paced environment
- Previous customer service experience
- Eagerness to learn and develop professionally
What We Do
Circle K is a global convenience-store and fuel-retail company operating across multiple countries. Its locations provide gasoline and other energy products alongside prepared food, beverages, car-wash services, and electric-vehicle fast charging. In Denmark, Circle K operates both Circle K and INGO brands, serving customers on the move through a broad network of stations and emphasizing convenient food and drink for everyday travel.
