Join us as Deputy Account Manager – Lazada & Blibli, Beauty & Wellbeing and Personal Care
Location: Grha Unilever
Terms & Conditions: Full-time role
Job Purpose
Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.
This role is an exciting opportunity to be part of Beauty & Wellbeing and Personal Care Indonesia CD team, where its purpose is to lead category operation excellence and dynamic resource management to ensure top line business delivery.
Main Responsibility
The Deputy Account Manager (DAM) – Lazada & Blibli, Beauty & Wellbeing (B&W) Personal Care (PC) role is responsible for accelerating strategic account management and execution, to deliver sales, as well as digital metrics within Unilever Beauty & Wellbeing and Personal Care in Lazada and Blibli. The role ensures all products and campaign assets are accurate, compliant, well‑organized, and activation‑ready to support strong commercial execution. This position acts as a key link between brand, content, and digital commerce team to enable fast, consistent, and high‑quality Lazada and Blibli execution.
1. Ensure Sales and Digital Metrics Delivery
Negotiate annual Joint Business Plan (JBP), trading term, and funding.
Define sales target phasing and identify the growth levers.
Execute operational excellence in collaboration with Supply Chain to secure service level to Customers; and ensure online product availability for better service to shoppers.
Drive sales optimization via right assortment and pricing deployment.
Drive and execute strategic promo, activities, and campaign to deliver digital metrics, including traffic, conversion, basket size, and ROAS & ROI.
Budget management and accelerating promo effectiveness.
Online category management to improve digital shelf.
Monthly, quarterly, and annual performance analysis across metrics, to identify challenges and opportunities and address them in timely manner.
2. Asset Management & Ownership
Manage end‑to‑end B&W and PC assets for Lazada and Blibli within Digital Asset Management systems, ensuring proper storage, tagging, version control, and accessibility.
Maintain an up‑to‑date asset repository to support always‑on and campaign activations.
3. Content Availability, Campaign and Execution Support
Plan and execute mega campaigns.
Coordinate vouchers, bundles, gifting, and demand generation support.
Ensure timely availability of approved assets for campaigns, promotions, launches, and key trading moments.
Coordinate asset readiness with commercial and execution timelines.
4. Quality, Accuracy & Compliance
Ensure all B&W and PC assets comply with brand guidelines, legal requirements, and Lazada and Blibli platforms specifications.
Conduct regular quality checks to maintain accuracy, consistency, and relevance of content.
5. Cross-functional & External Collaboration
Work closely with Brand, dCommerce, Content, CSP/NRM, Media, and Supply teams to align priorities and requirements.
Coordinate with agencies and Lazada and Blibli partners to manage asset updates and improvements.
6. Governance & Continuous Improvement
Support DAM governance, processes, and best practices for Lazada and Blibli execution.
Identify gaps and opportunities to improve asset workflows, efficiency, and scalability.
Experience & Qualification
Bachelor’s degree (S1) in Marketing, Communication, Digital Media, Business, or related field.
1–8 years of relevant experience in Digital Asset Management, ecommerce platform, ecommerce operations, or digital marketing, preferably within FMCG or Beauty/ Personal Care industry.
Experience working with marketplace/ ecommerce platforms is highly desirable.
Experience collaborating with cross‑functional teams and agencies is an advantage.
Skills
Negotiation and analytical skills.
Strong understanding of Key Account Management principles, ecommerce business, digital marketing requirements, and financial acumen.
High attention to detail with strong quality and governance mindset.
Good understanding of platforms’ content and asset specifications.
Strong coordination and stakeholder management skills.
Organized, execution‑focused, and comfortable working in a fast‑paced environment.
Critical SOL (Standards of Leadership) Behaviors
PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
AGILITY: Explores the world around them, continually learning and developing their skills.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Skills Required
- Bachelor's degree in Marketing, Communication, Digital Media, Business, or related field
- 1-8 years of relevant experience in Digital Asset Management, ecommerce platform, ecommerce operations, or digital marketing
- Experience working with marketplace/ecommerce platforms is highly desirable
- Experience collaborating with cross-functional teams and agencies
Unilever Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unilever and has not been reviewed or approved by Unilever.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, life insurance, and occupational health support alongside a 24/7 employee assistance program. Wellbeing offerings such as health checks, resilience tools, and counseling support the perceived depth of health-related benefits.
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Retirement Support — Retirement support includes a 401(k) match that reaches up to 5% of base salary, strengthening the overall value of the package. Share and savings options are also referenced as part of longer-term financial support beyond salary.
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Flexible Benefits — Benefits customization is enabled through tools such as a “My Reward” system and a “Benefits Envelope” that allows employees to personalize selections. Flexible working approaches are also associated with improved overall satisfaction, reinforcing perceived choice and adaptability in the total rewards offering.
Unilever Insights
What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica. Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
