Position Overview
We offer a career with growth opportunities in a dynamic, collaborative, and supportive organization. We also have a strong and ethical working culture. If you want to work with a team that is passionate about their work while also having a good sense of fun, you might have just found what you are looking for!
sa.global is looking for a skilled D365 Finance & Supply Chain Management Consultant in Canada to join our dynamic Managed Services team. In this role you will deliver high-quality functional support and consultancy services for D365 FSCM, with a strong focus on Supply Chain Management modules. You will work closely with clients to optimize their systems, resolve complex issues, and ensure long-term platform stability and value.
This is a mid-to- senior level role for an established consultant with strong SCM expertise.
Areas of Responsibility
• Provide hands-on functional support and consultancy for D365 Finance & Supply Chain Management within agreed Service Level Targets
• Act as a subject matter expert for Supply Chain Management modules, including Procurement, Inventory, Warehouse, and Logistics
• Analyze, troubleshoot, and resolve complex business and system issues
• Collaborate with client stakeholders to improve system usage and business processes
• Proactively identify risks, recurring issues, and optimization opportunities
• Collaborate with team members as part of a global division
• Recommend improvements to internal support methodologies and processes, along with proposed solutions
• Recognize opportunities for additional service offerings or enhancements that can benefit clients
• Liaise with Microsoft and ISV partners where required
• Support release management, testing, and deployment activities
• Contribute to knowledge base documentation and best practice guidelines
• Identify opportunities for additional services and client value
• Maintain a professional and trusted advisor relationship with clients
• Commit to continuous learning and certification development
Skills and Experience
• Strong hands-on experience with Dynamics 365 Finance & Supply Chain Management
• Experience with Finance modules (GL, AP, AR, FA, Budgeting)
• Proven expertise in Supply Chain Management modules (Procurement, Inventory, Warehouse, Planning, Logistics)
• Strong understanding of end-to-end supply chain and operational processes
• Experience working in Managed Services or post-implementation support environments
• Ability to manage complex functional support scenarios
• Confident in providing client-facing consultancy and advisory services
• Strong analytical and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• High attention to detail and quality standards
• Excellent communication and stakeholder management skills
• Experience with integrations, ISVs, and reporting tools
• Exposure to Power Platform and automation
• Experience supporting global or multi-entity environments
Education
• Bachelor's degree in Information Technology or equivalent professional qualifications
• Relevant Microsoft certifications are preferred
Skills Required
- Hands-on experience with Dynamics 365 Finance & Supply Chain Management
- Experience with Finance modules (GL, AP, AR, FA, Budgeting)
- Proven expertise in Supply Chain Management modules (Procurement, Inventory, Warehouse, Planning, Logistics)
- Strong understanding of end-to-end supply chain and operational processes
- Experience in Managed Services or post-implementation support environments
- Ability to manage complex functional support scenarios and multiple priorities
- Client-facing consultancy and stakeholder management skills
- Experience with integrations, ISV solutions, and reporting tools
- Exposure to Power Platform and automation
- Experience supporting global or multi-entity environments
- Bachelor's degree in Information Technology or equivalent professional qualifications
- Relevant Microsoft certifications
What We Do
With 31 years of experience in ERP, CRM, HCM, business intelligence solutions, consulting, and Modern Workplace, sa.global is a Microsoft Dynamics Gold Partner offering industry-specific solutions to firms in key vertical markets like AEC, Legal, Accounting, and Advertising & Marketing. We help over 600,000 Microsoft Dynamics users across 80 countries to deliver operational excellence and financial performance for their organizations. An 11-time winner of the coveted Microsoft Dynamics Partner of the Year Award, we have been a part of Microsoft’s elite Inner Circle for ten years in a row. Established in 1990, we are now a 900-member-strong global organization with a presence in 25 countries. Central to our growth are our core values – Agile, Capable, and Committed – which also serve as our cultural cornerstones. Get to know more about us at www.saglobal.com.
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