D365 FO Presales Solution Architect

Who is sa.global

sa.global addresses industry challenges through vertical-focused solutions. Leveraging modern technologies like AI and Copilot, we empower organizations to make intelligent decisions and act faster. Our solutions and services are 100% based on Microsoft business applications and the Microsoft Business cloud, and benefit advertising and marketing, accounting, architecture and engineering, consulting, homebuilding, legal, and IT services companies. Through our industry-first approach, we want to put solutions in the hands of people closest to the problem to enable organizations to act faster and make intelligent decisions.

Over 800,000 users in 80 countries around the world rely on sa.global's industry-focused expertise to gain value faster, adapt quickly to changes, and build for the future. We have 30+ years of real-world experience, we are an 11-time winner of the Microsoft Dynamics Partner of the Year Award, and we’ve been a part of Microsoft’s elite Inner Circle for 12 years. Our global organization has a 1000-member team across 25 countries.

For more information, visit www.saglobal.com.

Purpose Statement

We are looking for an experienced Pre-Sales Architect to join sa.global in North America!

sa.global’s solution brings our industry expertise to the Microsoft Dynamics 365 platform. You will play a crucial role in the sales process, supporting the end-to-end sales cycle, providing technical expertise, proposal development and demonstrating the value of our transformational solutions.

Position Overview

This role will report directly to VP, D365 Enterprise  and will have no direct reports. Whilst the position has no direct reports, the person who takes up this role will be expected to support and mentor the wider sales team.

Applicants must be based within North America. This role is mostly remote with travel as expected.

Main Responsibilities

Conduct discovery workshops and stakeholder sessions to understand client needs and deliver tailored, value-driven solutions.

Define solutions, assess business challenges and develop roadmaps aligned with business best practices.

Present engaging technical demonstrations which are tailored towards customer requirements and show-case sa.global product capability.

Ensure solutions align with business objectives and technical guidelines, managing scope changes and mitigating risk.

Exhibit strong stakeholder management skills internally and externally, supporting sales teams and client engagements.

Conduct pre-sales activities, including demos, RFP/RFI responses, prototype development, and client-specific solution design.

• Responsibility for developing solution proposals, cost models, and effort estimations for projects.
• Ensuring projects are scoped accurately and providing input for customer account plans and roadmaps.
• Building strong relationships with ISV partners and leveraging international teams as part of the overall service delivery model.
• Proven experience as a Solution Architect or Pre-Sales Consultantwithin a Microsoft Partner or comparable enterprise technology environment.
  
  
• Demonstratable ability to design and deliver complex Dynamics 365 functional and technical demonstrations to senior stakeholders.
• Experience with related technologies including Power Platform, Azure, Integrations, Power BI, Microsoft 365, Microsoft 365 Copilot, and Microsoft 365 Copilot Studio
  
  
• Exceptional interpersonal, verbal, and written communication skills, able to engage effectively with clients, technical teams, and internal stakeholders.
  
  
• Highly organised, collaborative, and a strong team player, capable of coordinating across multiple teams and workstreams.
  
  
• Proactive self-starter who takes ownership, drives initiatives, and consistently identifies innovative solutions to challenges
  
  
•  Strong pre-sales skills, including supporting bids, RFPs, and complex sales processes.
  
  
•  Resilient under pressure, able to adapt quickly in fast-paced, dynamic environments.
  
  
•  Skilled in building and maintaining trusted client relationships, acting as a strategic advisor and delivering measurable business value.
  
  
• Outcome-focused, with a proven track record of driving solution delivery, improving operational efficiency, and ensuring long-term client success.

Responsibility for high-level design authority and detailed solution design, including architecture diagrams, integration planning, and technical escalation during delivery.

Conduct training and knowledge transfer, mentor colleagues, and contribute to internal methodology and process improvements.

Keep abreast of latest technologies and industry trends, and provide feedback to enhance product functionality and features.

Represent sa.global professionally and positively at all times, ensuring client confidence and trust.

Skills And Experience:

Why Choose sa.global

Open, flexible, vibrant, collaborative, and diverse – these are just some of the terms that our employees use to describe the culture at sa.global. We believe and encourage innovative and dynamic thinking. Our culture and values give us the extra edge to help us scale greater heights.

Led by our Core Values: Agile, Capable, and Committed, which form an integral part of who we are, we constantly strive to provide an inclusive work environment. Our employees come from varied cultural and social backgrounds, and we strive each day to work towards making sa.global a great place to work.