D365 CE Functional Consultant – Financial Services

Company Description

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Business Applications, Workplace Services and Cyber Security & Networking.

Telefónica Tech UK&I Business Applications, is a digital transformation provider dedicated to helping organisations revolutionise their services through digital channels, resulting in cost savings, streamlined processes, and enhanced customer engagement. As a five-time Microsoft Inner Circle member for Business Applications, we're committed to guiding government, non-profit, and industry entities on their digital transformation journey using Microsoft technologies.

With expertise across four practices, Financial Services, Retail and Manufacturing, Public Sector, and Professional Services, Incremental is at the forefront of driving impactful change.

Business Applications is a Centre of Excellence leveraging our credibility and reputation across the Dynamics & Power Platform eco system.

Job Description

Position Highlights:

Role: D365 CE Functional Consultant – Financial Services / Banking 

Locations: Offices including Glasgow, Aberdeen, Manchester, and London.

Work Arrangement: Hybrid ensuring flexibility.

Annual Leave: Enjoy 34 days of annual leave, with options to buy and sell more.

Learning & Development: Invest in your growth with guaranteed learning and development opportunities.

Health & Wellbeing: Benefit from private medical coverage, permanent health insurance, and more.

Financial Security: Secure your future with life insurance and critical illness cover.

Financial Benefits: 6.5% contributory pension.

Innovative Culture: Thrive in a relaxed yet high-achieving work environment

Your Role

As a D365 CE Functional Consultant, you'll be at the forefront of our Business Applications pillar, leveraging your deep Dynamics knowledge and expertise to drive high-profile D365 projects within the Financial Services Practice.

Your responsibilities will include:

• Work with customers to understand and define their business process to configure their Dynamics CRM/D365 system.
• Advise customers on best practices for development or integration processes.
• Assist with configuration tasks, data migration and end-to-end testing.
• Provide end-user training courses and ad-hoc coaching.
• Participate in go-live stages of projects.
• Push projects along through daily communications with the customer and/or project manager.

Qualifications

Desired Skills and Experience:

We're seeking a passionate team player with the following experience:

• Experience with Power Platform, Model-Driven Apps, Dataverses and legacy Microsoft Dynamics CRM systems such as, CRM2011, CRM2013, CRM2015, CRM2016, CRMOnline
• Work to client’s needs, expectations and standards ensuring that the output and approach is of an expectational standard
• Customer facing and stakeholder management;
• Experience delivering within the Finance Sector (Banking or Insurance) - Desirable
• Developing peers by imparting knowledge and expertise through continual professional development
• Creating documentation.
• Communication (written and verbal)
• Design and delivery functional elements, e.g. customise and configure without code
• Managing time effectively
• Design and validation of technical elements, e.g. extending with code
• Testing and validation of solutions
• Experience within the Financial Services / Banking industry would be beneficial 

Additional Information

Ready to Make an Impact?

Join us in shaping the future of digital transformation at Telefónica Tech UK&I. Be part of a team that values your expertise, supports your growth, and fosters a positive work environment. Apply now to embark on a rewarding journey!

We encourage applications from a wide range of individuals, irrespective of: age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs and sexual orientation.

We look forward to hearing from you!

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.