Veo is an AI-powered sports camera and analysis ecosystem built for one job: turning what happens on a pitch into proof. Capture, viewing, data and analytics, sharing- all in one system, all pointed at the same thing.
That's bigger than football. Every player, on every pitch, gets access to the kind of proof only the top academies used to keep for themselves. It's the future we're building.
Every youth match still has a moment nobody saw. A run that won the game, underneath everyone's radar. A kid written off before anyone actually checked. We exist to close that gap, one match at a time.
One camera on any pitch feeds an AI that tracks every player and the ball for the whole game, turning what happened into evidence instead of somebody's opinion.
That's the actual job here. Not shipping features. Building the system that gives proof to someone who used to rely on a hunch.
If you've ever watched a match and wondered who else saw what you saw, you already know why this matters.
We're looking for people who want to build that future with us.
Responsibilities
- Respond to customer requests clearly and comprehensively as a front-line supporter
- Adhere to our KPIs for a low response time, minimal backlog, and high customer satisfaction
- Communicate relevant feedback and issues from customers within the support team using the proper escalation flows and channels
- Provide feedback for optimizing the processes that we currently work with
- Providing the right resolution in an efficient matter via phone and email
Qualifications
- Fluency in German and English is a requirement
- Fluency in Czech is a big plus
- Experience in customer-facing roles
- Experience with tech support or product support.
- Experience with phone and email-based support
- Comprehensive written and verbal communication skills
- Interested in encouraging people and making them succeed
- Solution-oriented mindset and a structured approach to work
- Familiarity with customer service tools
- You thrive in an environment where we grow together hour by hour, and you are someone who can cope with constant change and self-learning
Skills Required
- Fluency in German and English
- Fluency in Czech
- Experience in customer-facing roles
- Experience with technical or product support
- Experience providing phone and email support
- Comprehensive written and verbal communication skills
- Interest in encouraging people and helping them succeed
- Solution-oriented mindset and structured approach to work
- Familiarity with customer service tools
- Ability to adapt to constant change and self-learning
What We Do
Record your sport - without a camera operator. Veo lets you record your sports match without a camera operator. Automatic recording and video-editing enables coaches and players to watch and share their sport. Veo is founded in 2015 in Copenhagen. Our vision is to democratise the video broadcasting and analytics that today only are available for the professional teams. Veo is offered for clubs, players, coaches, scouts, families and fans to give access to quality video. The videos give automised panoramic, ball detector and player detector views. The platform contains analytical and sharing features enabling all users to access and utilise the content.
