Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
What is the role
This role is open for candidates based in Melbourne, Sydney, Newcastle, and Brisbane.
The Cybersecurity Lead drives the design and delivery of cybersecurity solutions for New Era’s clients, acting as both a technical expert and trusted advisor. The role bridges technical execution and client outcomes, supports pre-sales by shaping solutions and communicating value, and champions cybersecurity awareness, guidance, and compliance alongside the Solutions Group.
Other key responsibilities include but may not be limited to following:
- Engage with clients to understand business needs, risks, and cybersecurity requirements
- Lead solution workshops, technical discussions, and client presentations
- Design scalable, secure solutions aligned to frameworks (e.g. NIST, ISO 27001, Essential Eight)
- Support pre-sales, including scoping, solution design, and proposals
- Act as a trusted advisor, translating technical concepts into business outcomes
- Develop architecture designs, roadmaps, and security strategies
- Champion cybersecurity awareness, compliance, and best practices internally
- Collaborate with engineering teams to embed security into solutions
- Lead incident response, risk assessments, and security investigations
- Provide technical leadership, escalation support, and mentoring engineers
- Conduct vulnerability assessments, threat hunting, and security audits
- Maintain up-to-date knowledge of threats, tools, and best practices
Who we are looking for
Successful candidate must possess:
- Must have 5+ years’ experience in cybersecurity, including solution design or pre-sales exposure
- Strong client-facing experience with the ability to lead discussions and influence outcomes
- Experience working in a Cyber Security team
- Solid infrastructure and networking knowledge (LAN/WAN, TCP/IP), with hands-on troubleshooting experience
- Familiarity with key technologies such as Cisco/FortiGate, Microsoft/Azure, VMware/Hyper-V, backup solutions, and security frameworks
- Experience in incident response, remote support, and working within cybersecurity teams
- Strong written and verbal communication, problem-solving, and stakeholder engagement skills
- Team-oriented mindset and ability to work under pressure
- Excellent interpersonal, problem solving as well as logical and lateral thinking capacity
- Passion for cybersecurity, continuous learning, and knowledge sharing
- Relevant tertiary qualification and cybersecurity certifications (Microsoft, VMware, Veeam, Citrix a plus)
- Solutions Architecture, Pre-sales experience is desirable
What we offer
- A friendly team environment with a strong technical support network
- Broad range of options for training and developing your IT skills
- Opportunity to work with the IT industry's latest technologies
- Internal career growth for high performers and IT super-stars
- Cost price on products from our suppliers
- Lunches and snacks provided in our main offices
- Comprehensive Employer Assistance Program
- Referral bonus
New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).
View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/
We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at [email protected] .
Skills Required
- 5+ years' enterprise cyber security experience
- At least one major cloud security certification
- Experience with Australian government frameworks
- Experience with leading vendors
- Experience working in a Cyber Security team
- Strong communication skills
- Ability to solve problems
- Strong willingness to learn
New Era Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about New Era Technology and has not been reviewed or approved by New Era Technology.
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Leave & Time Off Breadth — Time off is positioned as generous, with multiple sources pointing to roughly four weeks of PTO up front or ~28–29 days including company holidays in some U.S. roles. Time away is also described as straightforward to use and sometimes viewed as a meaningful offset to weaker cash compensation.
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Strong & Reliable Incentives — Earnings upside appears stronger in certain sales and account roles where on‑target earnings can be attractive when performance is high. Variable pay can materially lift total compensation in these roles relative to positions with mostly fixed pay.
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Flexible Benefits — Flexible work arrangements such as remote and hybrid options are commonly highlighted as part of the overall rewards experience. Flexible Spending Accounts (e.g., medical, dependent care, commuter transit) are also referenced as available in at least some contexts.
New Era Technology Insights
What We Do
New Era Technology is a global managed technology service provider. New Era serves as a trusted adviser to more than 14,500 customers worldwide. Customers rely on New Era’s seamless blend of solutions that securely connect people, places, and information in a rapidly changing digital world. New Era has offices in the Americas, the United Kingdom, APAC, and Europe. New Era provides solutions and services to diverse industries including Global Enterprise, Banking & Finance, Smart Buildings & IoT, Healthcare, Education, and Government. Solutions and Services: • Collaboration & Unified Communications • Data Networking • Digital Transformation • SecureBlu Security Services • CloudBlu Cloud Services • Physical Security & Life Safety • Managed Services • Professional Services
