Ensign is hiring !
We are seeking a hands-on Operations Engineer to manage and support enterprise endpoint environments, with a strong focus on Microsoft Intune and modern device management. The role is responsible for ensuring secure, reliable, and efficient endpoint operations across corporate devices while supporting users and business functions.
Key Responsibilities
Endpoint & Device Management
- Administer and manage endpoints using Microsoft Intune and Microsoft Endpoint Manager
- Manage device lifecycle including provisioning, configuration, patching, compliance enforcement, and decommissioning
- Implement and maintain device configuration profiles, security baselines, and compliance policies
- Support Windows, macOS, iOS, and Android enterprise environments
Operations & Support
- Provide Level 2/3 operational support for endpoint and mobility issues
- Monitor endpoint health, performance, and security posture
- Troubleshoot device enrollment, policy conflicts, patch failures, and application deployment issues
- Support software packaging, deployment, and updates across managed devices
- Work closely with Service Desk to resolve escalated endpoint incidents
Security & Compliance
- Enforce endpoint security policies including encryption, conditional access, and device compliance
- Support audit and governance requirements related to endpoint management
- Collaborate with cybersecurity teams on vulnerability remediation and incident response
Automation & ContinuousImprovement
- Develop scripts and automation to improve operational efficiency
- Maintain documentation, SOPs, and knowledge base articles
- Recommend improvements to endpoint architecture and device management processes
Requirements
- Hands-on experience with Microsoft Intune and modern endpoint management
- Strong knowledge of Windows device management and Active Directory / Azure AD
- Experience with Group Policy, device imaging, and patch management
- Familiarity with endpoint security controls and compliance enforcement
- Experience supporting enterprise mobility (MDM/MAM)
- Experience with Microsoft Entra ID (Azure AD), Autopilot, and conditional access
- Scripting skills (PowerShell preferred)
- Knowledge of endpoint security tools (Defender, EDR solutions)
- ITIL environment experience
- You will be required to be on be on shift schedule.
Qualifications & Experience
- Diploma or Degree in IT, Computer Science, or related field
- At least 2 years of experience in IT operations, endpoint management, or EUC engineering
- Experience supporting enterprise-scale environments
- Strong troubleshooting and problem-solving skills
- Ability to manage incidents under SLA-driven environments
- Good stakeholder communication skills
- Detail-oriented with strong operational discipline
- Good to have certifications with Microsoft Endpoint Administrator Associate, ITIL Foundation
Skills Required
- Hands-on experience with Microsoft Intune and modern endpoint management
- Strong knowledge of Windows device management and Active Directory / Azure AD / Microsoft Entra ID
- Experience with Group Policy, device imaging, and patch management
- Experience supporting enterprise mobility (MDM/MAM) and enterprise-scale environments
- Experience with Autopilot and conditional access
- Scripting skills (PowerShell preferred)
- Knowledge of endpoint security tools (Microsoft Defender, EDR solutions)
- ITIL environment experience
- Ability to provide Level 2/3 operational support and manage incidents under SLA-driven environments
- Diploma or Degree in IT, Computer Science, or related field
- At least 2 years of experience in IT operations, endpoint management, or EUC engineering
- Good stakeholder communication skills and strong troubleshooting/problem-solving
- Willingness to work a shift schedule
- Microsoft Endpoint Administrator Associate and ITIL Foundation certifications
What We Do
Ensign InfoSecurity is the largest pure-play end-to-end cybersecurity service provider in Asia. Headquartered in Singapore, Ensign offers bespoke solutions and services to address their clients’ cybersecurity needs. Their core competencies are in the provision of cybersecurity advisory and assurance services, architecture design and systems integration services, and managed security services for advanced threat detection, threat hunting, and incident response. Underpinning these competencies is in-house research and development in cybersecurity. Ensign has two decades of proven track record as a trusted and relevant service provider, serving clients from the public and private sectors in the Asia Pacific region
