Cybersecurity Operations Analyst.

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Alajuela, San José, Coyol
In-Office
Healthtech
The Role

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the LifeFoundational understanding of cybersecurity principles, and a desire to grow their technical skills in a fast-paced environment. This is an operational role, and does not include responsibilities for policy development, security architecture, or vendor assessments.

Position Summary:

We are seeking a Cybersecurity Operations Analyst to join our IT Security team and support the day-to-day operational and tactical aspects of our cybersecurity program. This role is focused on executing security processes, monitoring and responding to security events, and providing support for security-related requests.

The ideal candidate will have a strong attention to detail, a foundational understanding of cybersecurity principles, and a desire to grow their technical skills in a fast-paced environment. This is an operational role, and does not include responsibilities for policy development, security architecture, or vendor assessments.

Key Responsibilities:

  • Monitor and analyze security alerts, logs, and reports from various systems and tools (e.g., firewall, endpoint protection, email security, cloud platforms).
  • Triage and respond to security incidents and events, escalating when appropriate and following established playbooks and procedures.
  • Investigate and document potential security incidents, gathering relevant data and artifacts to support senior security staff.
  • Process and triage incoming security assessment requests, including access reviews, vendor security questionnaires, and application security checks.
  • Perform initial data gathering and analysis for security investigations and compliance-related requests.
  • Manage and track tickets and tasks within security and IT service management tools to ensure timely responses and resolutions.
  • Support vulnerability management activities, including reviewing scan results and assisting with remediation follow-up.
  • Collaborate with other IT teams to address security issues and ensure alignment with security requirements.
  • Maintain and follow documented security procedures and workflows, suggesting improvements where appropriate.

Qualifications:

Required:

  • 1-3 years of experience in an IT Security, IT Operations, or similar technical role.
  • Familiarity with security monitoring tools and technologies (e.g., SIEM, IDS/IPS, endpoint detection, email security).
  • Understanding of basic security concepts and frameworks (e.g., incident response, least privilege, vulnerability management).
  • Strong analytical and problem-solving skills with a focus on attention to detail.
  • Ability to follow detailed processes and procedures with consistency and accuracy.
  • Strong written and verbal communication skills.

Preferred:

  • Experience with ticketing and case management systems (e.g., FreshService, Jira, ServiceNow).
  • Familiarity with cloud environments (e.g., AWS, Azure, GCP) and related security considerations.
  • Basic knowledge of security standards and best practices (e.g., CIS Controls, NIST, ISO 27001).
  • Certifications such as Security+, CySA+, or equivalent are a plus but not required.

Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here  
 

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The Company
HQ: Minneapolis, MN
80,303 Employees

What We Do

Medtronic is a global healthcare solutions company operating in approximately 160 countries. We are committed to improving lives through our medical technologies, services, and solutions.

Since our beginning, 60 years ago, our Mission has remained the same: to alleviate pain, restore health, and extend life for people around the world. The Mission is our ethical framework and inspirational goal guiding our day-to-day work. It reminds us that our efforts are transforming millions of lives each year.

To meet the needs of patients and healthcare professionals around the globe, we operate from more than 370 locations in approximately 160 countries.

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