Solutions Architect - IAM at Zuora (Remote)

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Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.  

In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.

Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book Subscribed).


Our Information Technology (IT) team is Zuora's internal engineering organization, responsible for creating technology experiences that connect our teams, drive business alignment and build a stronger, more collaborative work “place.” With a cloud-first approach, we empower our global ZEOs with increased productivity and self-service to enable company growth, scale and flexibility while hardening our security and compliance posture.


As the Solutions Architect - IAM, you will act as the subject matter expert for Identity and Access Management technologies such as Active Directory (AD), Okta, Public Key Infrastructure (PKI), Privilege Access Management (PAM). You will drive governance, strategy and cross-functional alignment within IT as well as with key stakeholders. Become the champion for key technologies and standards for IAM domain in Zuora

OUR TECH STACK: AWS, Azure, GCP, Active Directory, Okta, RSA, OneLogin


  • Act as the technical subject matter expert and lead the technology and architecture initiatives for enterprise IAM.
  • Architect, design, and support implementation of technical controls within the IAM domain.
  • Create and manage technology roadmaps for the domain and adopt best practices, guidelines and standards.
  • Lead architectural and design guidance for Active Directory, Okta SSO, Okta ASA, PKI, etc.
  • Participate in Incident management and triage of security incidents as necessary.


  • 8+ years of experience in architecture, design for Active Directory for complex enterprise environments.
  • 5+ years of experience managing Public Key Infrastructure (PKI) for SaaS organizations.
  • 3+ years of experience with IAM technologies such as AWS Cognito, Okta SSO, CloudFlare Access etc.
  • Experience working in an Agile environment with Jira, Confluence and GitOps. 
  • Excellent communication skills, able to partner with the business and work as part of an integrated team.
  • Industry certifications are a plus.
  • Knowledge of Jenkins, CI/CD pipelines, GIT and other DevOps principles preferred.
  • Experience working in an Agile/Scrum environment. 
  • Excellent communication skills, able to partner with the business and work as part of an integrated team.
  • Knowledge of security best practices
  • Bachelor's degree in computer science, mathematics, related field or equivalent years of relevant experience


Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.

At Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200+ ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.

To learn more visit

Zuora is proud to be an Equal Employment Opportunity employer.

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to [email protected]


More Information on Zuora
Zuora operates in the Fintech industry. The company is located in Redwood City, CA and Boston, MA. Zuora was founded in 2007. It has 1600 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Friends outside of work, Eat lunch together, Intracompany committees and Open door policy. To see all 9 open jobs at Zuora, click here.
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