Site Reliability Engineer (Delivery) - Duo Security at Cisco (Ann Arbor, MI)

| Ann Arbor, MI
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Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider.
Duo + Cisco = Disco!
With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud.
Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the ground up by solving the world's most pressing geopolitical challenge - safe, secure information access. We engineer our business to enable our customers to easily address their ever-evolving security challenges.
We believe that impactful work is rewarding work and that our team is at its best when everyone feels empowered to bring their whole self to work. We learn together by hiring for cultural contribution, not cultural fit, and recognize that diversity in background and thought are essential to building high-impact teams.
We invest in growth and learning opportunities and encourage our people to never stop learning. We foster collaboration and believe in being recognized (and rewarded!) for hard work. We champion a healthy work-life balance. We're kinder than necessary.
Together we build for the future by designing simple solutions for complex problems. And that's why we're the most loved and trusted name in security.
Who you'll work with...
The mission of the Delivery Team is to create, deploy, support and build tools to enable self service deployment to dev, staging, and production. We strive to position ourselves as engineering advocates to develop and cultivate SRE/devops practices within all engineering teams.
We value inclusion, empower autonomy, and emphasize software craftsmanship. You embody our values and development culture of collaboration, democracy, testing, CI/CD, data-driven decisions, and mentorship.
What you'll do...
As a Senior Reliability Engineer on this team, you will develop software and tools to empower Duo's product development teams. You will use your expertise to improve our existing systems and processes while developing novel solutions to evolving challenges. You will be responsible for the availability and reliability of critical platform services and applications ensuring we meet our target availability metrics.
As part of the Site Reliability Delivery Team you will help manage our production infrastructure, deploy software and use automation for continuous improvement and to drive down toil. You will be at the heart of Duo's global expansion. You will be involved in tracking and monitoring metrics that will guide our data driven decisions as we strive to get better every day.
Skills you have....
  • A history of writing performant, maintainable, testable code
  • A genuine passion for automation and reducing toil
  • A commitment to quality and understanding of modern software testing practices
  • Extensive experience working with customer facing systems in an environment that strives for 5-nines
  • You are not afraid to fail and have shown ability to fail early and learn from it

Even better if you have prior experience with....
  • Infrastructure as Code - Terraform etc.
  • Kubernetes
  • Cloud service providers such as AWS
  • Automated configuration tools like Ansible, Puppet, Chef, etc.
  • Writing web applications in Python
  • Deploying cloud services, monitoring, alerting, and handling partner concerns
  • Supporting a high-availability SaaS environment
  • Charting new DevOps practices without a well defined roadmap

Why you should apply....
  • You've seen the news! Cybersecurity is the biggest issue of our time and you want to make a difference.
  • You thrive having the autonomy to operate in a meaningful problem space solving real problems for real people.
  • You love collaborating with, teaching, and learning from hard-working peers on software projects.

This job may not be for you if...
  • You lack a real passion for writing high-quality secure software that is backed by an equally mature approach to testing.
  • You stress under the ambiguity of a problem and default to others to provide you with the answers.

Does this sound like it was written for you? Please apply and let's explore together!
Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo's achievement as well. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran's status, religion, disability, sexual orientation and beliefs.
If this role is exciting to you, we encourage you to apply even if you don't meet 100% of the description or qualifications.
Finally and most importantly, we are a proud Equal Opportunity Employer.
Cisco Covid-19 Vaccination Policy
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco requires all new hires to be fully vaccinated against COVID-19 in the U.S., unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.
More Information on Cisco
Cisco operates in the Cloud industry. The company is located in San Jose, CA, Irvine, CA, San Antonio, TX, Richardson, TX, Overland Park, KS, Bloomington, MN, Chicago, IL, Chicago, IL, Franklin, TN, St. Petersburg, FL, Charlotte, NC, Derndon, VA, Morrisville, NC, Morrisville, NC, Pittsburgh, PA and Boxborough, MA. Cisco was founded in 1984. It has 77500 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 56 open jobs at Cisco, click here.
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