Risk and Underwriting Specialist

Posted Yesterday
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Hiring Remotely in United States
Remote
1-3 Years Experience
Software
The Role
The Risk and Underwriting Specialist at Entrata's Merchant Services Department is responsible for underwriting, boarding, and monitoring merchant accounts. They ensure compliance with industry regulations and communicate with merchants, banks, and card brands. The role includes monitoring bank files, managing merchant accounts, and responding to inquiries.
Summary Generated by Built In

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.


Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize diverse perspectives, endeavoring to craft a better world to live in.


The Risk and Underwriting Specialist is a vital member of Entrata’s Merchant Services Department specializing in the underwriting, boarding, and monitoring of merchant accounts along with the processing of daily bank files. Our team serves as the facilitator of communication between our merchants, sponsoring banks, and card brand relationships including the assurance that we are adhering to all applicable rules and regulations.

Responsibilities will include:

  • Monitor and confirm bank files daily 
  • Underwrites merchant account applications according to company credit policy, well as industry rules and regulations, OFAC sanctions and screenings.
  • Process and manage various requests related to merchant accounts 
  • Manage merchant account settings (fees, names, distribution types and times, emails, etc.) 
  • Perform quality assurance audits to verify accuracy of merchant settings 
  • Board and monitor merchants through our merchant acquirer site 
  • Respond to emails concerning merchant accounts within the promised department service level
  • Special projects as requested by manager 
  • Assist other team members and other teams as manager requests 

Benefits: Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance. Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families. HSA/FSA options and employer-paid disability benefits provided for eligible employees. Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security. Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs. Family-centric leave policies supporting new parents during significant life events. Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community. Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits. Bi-annual swag drops for employees But members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Teamwork and Collaboration.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us?


Benefits:

Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.


Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.


HSA/FSA options and employer-paid disability benefits provided for eligible employees.


Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.


Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs.


Family-centric leave policies supporting new parents during significant life events.


Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community.


Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.


Bi-annual swag drops for employees


But members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Teamwork and Collaboration.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.



It’s a great place to work! Will you join us?

The Company
HQ: Lehi, UT
1,939 Employees
On-site Workplace

What We Do

Founded in 2003, Entrata® is the only comprehensive property management software provider with a single-login, open-access platform. Offering a wide variety of online tools including websites, mobile apps, payments, lease signing, accounting, and resident management, the Entrata platform currently serves more than 20,000 apartment communities nationwide. Entrata’s open API and superior selection of third-party integrations offer management companies the freedom to choose the technology and software that best fit their needs.

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